Helpdesk Administrator

We are looking for an organised and proactive Helpdesk Administrator to join a busy building maintenance team based within a hospital environment in Bromley. This is a fast-paced, busy role, within a noisy enviornment. You’ll be the first point of contact for maintenance requests, ensuring work orders are logged, allocated within the team correctly and tracked through to completion. Plus ad-hoc duties to support the maintenance team, Logging reactive and planned maintenance jobs Coordinating engineers and subcontractors Updating CAFM/helpdesk systems accurately Monitoring job progress and chasing outstanding works Liaising with hospital staff, engineers, and contractors Producing reports and maintaining maintenance records

Previous helpdesk or facilities administration experience Building maintenance, FM, or property services background preferred Experience working with CAFM systems Strong communication and organisational skills Ability to work efficiently in a busy and demanding environment Good IT skills, including Microsoft Office

What We’re Looking For: A reliable, customer-focused administrator who thrives under pressure, can prioritise workloads effectively, and enjoys working as part of a team supporting critical facilities within a healthcare setting.