Onsite IT Support Specialist
Iron Service Global Inc
Düren, Germany
about 1 month ago
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Role details
Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Experienced
Experience required
3 years minimum
Working hours
Regular working hours
Job source
Tech stack
Microsoft Windows
Active Directory
Virtual Private Networks (VPN)
TCP/IP
Virtual Local Area Networks
Peripherals
Servicenow
Windows Client
Job description
- Support Windows 10/11, Microsoft 365, Active Directory, hardware, printers, and peripherals.
- Troubleshoot network, connectivity, and end-user issues.
- Support production workstations, MES, IoT/OT devices, and manufacturing systems.
- Handle IMACD, asset management, vendor coordination, and onsite support.
Requirements
- 3-8 years of End User Support / OSS experience.
- Strong knowledge of Windows, Microsoft 365, Active Directory, hardware, LAN/VLAN, TCP/IP, VPN, and ITSM tools (ServiceNow/Remedy).
- Experience with manufacturing/industrial or IT/OT environments preferred.
- Strong troubleshooting and communication skills.
- Valid driving license is mandatory.
- Ability to travel independently between nearby sites and support on-call requirements.
Apply for this position
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Apply on www.indeed.com
Prepare application
- Draft this with your agent
- Open in Claude
- Open in ChatGPT
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