IT Technical Support
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Role details
Tech stack
Job description
We are seeking an IT Technical Support professional to provide on-site technical assistance across multiple campus locations. The successful candidate will be responsible for supporting network technology, addressing user issues, and ensuring the smooth operation of IT systems. This role requires excellent customer service skills and the ability to travel between different sites as needed., * Provide on-site IT support at various locations, including the MTP, Magnolia campus, and the new SPEROS site.
- Troubleshoot and resolve issues related to network technology, including LAN and Wi-Fi.
- Utilize IGel for thin client management.
- Manage user accounts and systems through Active Directory (AD) and SCCM.
- Deliver customer service to all end-users.
- Provide support for both PC and Apple/MAC environments.
Requirements
Education: High School Diploma or GED.
Experience: A minimum of two years of overall experience in IT support.
Technical Skills: Experience with IGel, Active Directory (AD), and SCCM is required. Candidates must have experience supporting network technology, LAN, and Wi-Fi. Experience with Apple/MAC is needed for one of the positions.
Additional Requirements: A reliable form of transportation is necessary for travel between work sites.
Preferred Qualifications
- Experience within the healthcare industry.
- Demonstrated ability to work independently as a self-driven professional.
About the company
Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
Everforth Apex uses a virtual recruiter as part of the application process. Click for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at
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