1st Line IT Support Engineer

You will become a key member of a team responsible for managing user identities and access across a global business. The role combines technical administration, security awareness, process improvement and stakeholder communication., * Manage the creation, modification and removal of user accounts within Active Directory

• Administer employee and contractor access across business systems
• Manage network data shares and associated permissions
• Ensure all access requests comply with security and approval requirements
• Support internal and external audit activities
• Maintain clear and accurate process documentation
• Provide third-line support for user access related issues
• Identify opportunities to improve processes and increase efficiency
• Participate in an on-call support rota

Do you have experience in System administration?, If you enjoy working in a structured environment, have good Active Directory experience and take pride in delivering an excellent internal service, this could be for you., * Strong experience administering Active Directory in an enterprise environment

• Experience with Microsoft Exchange and Exchange Online administration
• Knowledge of Windows file system permissions, security groups and shared access management
• Understanding of Identity and Access Management principles
• Working knowledge of PowerShell
• A security-focused mindset with an appreciation of risk and compliance requirements
• Strong analytical and problem-solving skills
• Excellent communication and stakeholder management abilities
• Ability to prioritise workload and manage multiple tasks effectively

• Join a respected global organisation with a strong international presence
• Play a critical role in maintaining security and compliance across the business
• Work with modern technologies and enterprise-scale systems
• Excellent opportunities for learning, development and long-term career progression

For a confidential discussion, or to learn more about the opportunity, please get in touch with the Grace May team.

Pay: £28,000.00-£31,000.00 per year