Product Owner

• Translate business strategy into a prioritized roadmap and own delivery from ideation through launch and ongoing optimization
• Work alongside design, engineering, and our casino and marketing business teams to deliver engaging, intuitive experiences that grow loyalty membership, deepen guest engagement, and drive measurable revenue
• Blend strong digital product-management fundamentals with genuine enthusiasm for loyalty, gamification, and building experiences guests love
• Own the product vision and roadmap for digital casino loyalty experiences across web and app, aligned to company goals and business-team priorities
• Partner with the Senior Product Manager to translate strategy into a prioritized backlog, and manage end-to-end delivery from concept through launch and iteration
• Author, prioritize, and refine user stories; manage the Jira backlog; and lead backlog grooming, sprint planning, and acceptance testing
• Lead product, design, and engineering partners to build and launch customer-facing experiences that meet high standards of usability and guest satisfaction
• Collaborate with casino and marketing business teams to align on goals, requirements, and launch plans, and keep stakeholders informed of vision, progress, and trade-offs
• Drive engagement through loyalty, rewards, offers, and gamification features across the pre-cruise, on-cruise, and post-cruise journey
• Define and track KPIs with Data and Business Analysts - building reporting dashboards and evolving metrics for acquisition, spend effectiveness, funnel performance, and digital experience health
• Use product analytics to identify opportunities, make data-driven decisions, and continuously optimize engagement and revenue
• Stay current on digital product, loyalty, and gaming trends, bringing fresh ideas that push the experience forward
• Connect threads across teams, balance multiple workstreams, and thrive in a fast-paced, dynamic environment

• 3-5 years in digital product management, ideally building consumer-facing mobile app and web products
• Demonstrated success launching and scaling mobile and web products, including familiarity with modern app technologies and digital loyalty/engagement ecosystems
• Hands-on experience using AI tools to accelerate product-management work, including research, discovery, requirements writing, design exploration, prototyping, or vibe coding
• Experience owning an agile backlog - writing user stories, prioritizing, and partnering with engineering through grooming, sprint planning, and acceptance testing (Jira or similar)
• Strong analytical and problem-solving skills, with comfort using product analytics to drive decisions

PREFERRED SKILLS / EXPERIENCE

• Experience with loyalty, rewards/offers platforms, co-brand credit card programs, or casino marketing
• Knowledge of gaming or hospitality systems; social or gamified experiences

PREFERRED EDUCATION

• MS, MBA, or other relevant advanced degree

Infonet Consulting Group is an Information Technology staffing firm based in South Florida with a passion to serve employers and job seekers.