DESKTOP SUPPORT ENGINEER

Echo It Solutions, Inc.
Midland, TX, United States
about 2 months ago
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Role details

Contract type
Temporary contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Job source

Tech stack

Microsoft Windows Microsoft Outlook System Configuration Information Technology Operations Microsoft Office System Center Configuration Manager Break Fix Adobe Deployment Automation Hardware Infrastructure Servicenow

Requirements

Looking for an experienced Desktop Support professional with strong hands-on troubleshooting, hardware support, and onsite IT operations experience., * 2nd-Level Desktop / IT Support

  • Windows OS Imaging, Installation & Configuration
  • SCCM/Autopilot & PC Staging
  • Hardware Break/Fix & Upgrades
  • Network Refresh & Smart Hands Support
  • Laptop Deployment & User On/Offboarding
  • Microsoft Office, Outlook, Adobe & Enterprise Apps
  • Printers, Scanners, Copiers, AV & Digital Signage
  • Mobile Device Activation & Support
  • VSAT / Field Connectivity Support
  • Server Hardware & UPS Support
  • IT Asset Tracking, Data Wiping & E-Waste Disposal
  • OEM Vendor Coordination
  • ServiceNow / ITSM Ticket Management Ideal candidate: Hands-on desktop support professional who can independently troubleshoot, manage onsite deployments, maintain accurate tickets, and support users across a field/enterprise environment.

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