IT DESKSIDE SUPPORT ENGINEER
Echo It Solutions, Inc.
Allegheny County, PA, United States
about 2 months ago
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Role details
Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Experienced
Experience required
4 years minimum
Working hours
Regular working hours
Job source
Tech stack
IMac
Health Informatics
Windows Desktop
Break Fix
Servicenow
Requirements
Looking for an experienced Deskside/Field IT Support Engineer with strong hands-on troubleshooting skills to support a healthcare environment and keep critical operations running without disruption., * 4+ years Deskside / Field IT Support
- Windows Desktop & Laptop Troubleshooting
- Hardware & Peripheral Support
- Printers, Monitors, Docking Stations & Workstations
- IMAC - Install, Move, Add, Change
- Device Deployment, Refresh & Replacement
- Basic Networking Troubleshooting
- ServiceNow / ITSM experience
- Enterprise or healthcare IT experience preferred
- Ability to travel within ~30-mile assigned radius
- On-call / Extended Support as required
- Ability to safely lift and move IT equipment
Ideal candidate: Hands-on IT professional who can resolve on-site issues quickly, work with clinical/business users, and follow strict healthcare security and safety procedures.
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Prepare application
- Draft this with your agent
- Open in Claude
- Open in ChatGPT
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