Deskside/Field IT Support Engineer
Echo It Solutions, Inc.
United States
about 2 months ago
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Role details
Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Experienced
Experience required
4 years minimum
Working hours
Shift work
Job source
Tech stack
IMac
Health Informatics
Windows Desktop
Servicenow
Requirements
- 4+ years Deskside / Field IT Support
- Windows Desktop & Laptop Troubleshooting
- Hardware & Peripheral Break/Fix
- Printers, Monitors, Docking Stations & Workstations
- IMAC - Install, Move, Add, Change
- Device Deployment, Refresh & Replacement
- Basic Networking Troubleshooting
- ServiceNow / ITSM experience
- Enterprise / Healthcare IT experience preferred
- Smart Hands & Onsite Incident Resolution
- Asset Tracking & Lifecycle Management
- Business Hours + On-Call / Extended Support
Ideal candidate: A strong hands-on IT professional who can resolve on-site issues quickly, work directly with end users, and follow healthcare security and safety standards.
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