Junior IT Support Specialist

Northwest LLC
Tucson, AZ, United States
20 days ago
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Role details

Contract type
Internship / Graduate position
Employment type
Full-time (> 32 hours)
Experience level
Starter
Experience required
0 years minimum
Compensation
$36,400.0 - $38,480.0
Working hours
Regular working hours
Job source

Tech stack

Microsoft Windows Cloud Computing Cyber Security Networking Basics Remote Service Software Computer Equipment Information Technology

Job description

We’re looking for a Junior IT Support Specialist who is curious, customer-focused, and ready to learn. If you’re the person friends and family call when their technology isn’t working, this could be the perfect opportunity for you.

What You’ll Do

  • Help employees solve everyday technology issues
  • Set up laptops, accounts, and equipment for new hires
  • Assist with employee offboarding and asset tracking
  • Support Microsoft 365, Windows devices, and basic networking needs
  • Participate in IT projects and technology rollouts
  • Help keep our systems secure and running smoothly

Requirements

  • 0-2 years of IT, help desk, internship, or customer service experience
  • Basic knowledge of Windows, Microsoft 365, and computer hardware
  • Strong problem-solving and communication skills
  • Positive attitude and willingness to learn

Bonus Points For

  • CompTIA A+ certification
  • Exposure to cloud technologies or cybersecurity
  • Experience with remote support tools

Why Join Us?

  • Hands-on IT experience from day one
  • Supportive team environment

Benefits & conditions

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Vision insurance

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