Desktop Support Technician

Year Up
Seattle, WA, United States
28 days ago
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Role details

Contract type
Internship / Graduate position
Employment type
Full-time (> 32 hours)
Compensation
$60,000.0 - $80,000.0
Working hours
Regular working hours

Tech stack

Microsoft Windows Apple Mac Systems Network Configuration and Change Management Software Troubleshooting Information Technology

Job description

  • Complete rigorous training in desktop support including installation, troubleshooting, and maintenance of computer systems.
  • Participate actively in internship assignments with corporate partners, applying classroom learning to real-world scenarios.
  • Engage in workshops that develop interpersonal and professional skills necessary for success in a corporate environment.
  • Collaborate with peers and mentors to complete projects and receive feedback on performance.
  • Follow industry-standard practices and protocols for IT support and security.

Requirements

  • Ability to troubleshoot software and hardware issues
  • Strong understanding of Windows and Mac OS environments
  • Knowledge of network configuration and security
  • Excellent communication skills
  • Ability to work in a team and manage time effectively

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