IT Hardware Technician - Prestaging

This is a workshop-based role focused on preparing laptops and PC’s for customer deployment. You’ll play a key part in ensuring devices are securely wiped, accurately configured, and professionally prepared to a high standard before they leave our facility.

This is a great opportunity for someone who enjoys practical, process-driven technical work and takes pride in getting things right first time.

You’ll be joining a team where everyone is multi-skilled, able to pick and process orders, configure devices all the way to packing for dispatch.

Responsibilities

• Imaging and software deployment
• Device labelling, asset tagging and documentation
• Securely wiping laptops and IT equipment in line with company and customer standards
• Test and Refurbishment of returned hardware for reuse.
• Quality checking completed builds
• Preparing equipment for dispatch, ranging from Laptops/PC’s, routers, Access points, switches and phones.
• Supporting stock control and inventory processes. Allocating stock to projects, picking stock for orders and packing completed goods.
• Following documented technical procedures

Do you have a High school diploma or GED?, * Basic understanding of IT & networking hardware (laptops, desktops, routers)

• Previous experience in IT repair, refurbishing, deployment, or workshop-based roles would be advantageous.
• Experience installing Windows and configuring devices (desirable but not essential)
• Good work ethic and attention to detail
• Ability to follow technical processes and checklists
• Organised, reliable and able to multitask
• Ability to work individually and as a team
• Positive, team-focused attitude
• Comfortable working in a workshop environment, * Are you within a commuteable distance to EN6 3JN (less than 40 mins either by public transport or vehicle)?

Education:

• A-Level or equivalent (required)

Experience:

• Computer hardware: 1 year (preferred)

Tesora Technology Services is a leader in engineering-driven lifecycle solutions for Telecoms and IT equipment. We focus on extending the life of critical technology through innovative repair and prestaging capabilities, supporting hardware from deployment to decommissioning to ensure optimal performance and reliability.