Mac Support Technician 1

SUNY Upstate Medical University
Syracuse, NY, United States
27 days ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Shift work
Job source

Tech stack

Software Applications Computer Networks Connectivity Problems Network Server

Job description

Install, troubleshoot and repair Mac hardware and software applications. Installations include new devices, departmental moves and migrations from existing computers. Research and resolve hardware and software problems as necessary. Troubleshoot connectivity problems with client devices, network printers, files servers and host systems.

Requirements

Bachelor’s degree and a minimum of one year of experience to include Mac support and customer service or equivalent combination of education and experience, plus excellent interpersonal skills required.

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