E-Commerce Coordinator (Shopify, Amazon & B2B Platforms)

SMB Enterprises, LLC
Irvine, CA, United States
15 days ago
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Role details

Contract type
Internship / Graduate position
Employment type
Full-time (> 32 hours)
Experience required
1 year minimum
Compensation
$55,000.0 - $75,000.0
Working hours
Regular working hours
Job source

Tech stack

HTML Microsoft Excel Cascading Style Sheets (CSS) BigCommerce Shopify WooCommerce Amazon Marketplace Etsy

Job description

You’ll be the go-to person for our online selling platforms: Shopify, Amazon, and our B2B wholesale platform, Elastic Suite. You’ll work alongside our systems lead, learn how product information flows from our ERP to each sales channel, and take day-to-day platform work off his plate. You’ll also be the link between sales, marketing, and operations, making sure requests get handled and nothing falls through the cracks.

You don’t need to be an expert. We’ll train you. We’re looking for someone sharp, organized, comfortable with technology, and who takes ownership of getting things done.

What you’ll do

  • Keep product listings accurate on Shopify, Amazon, and Elastic: pricing, images, descriptions, sizes, and colors.
  • Load new styles and seasonal catalogs, working with operations for product codes and with marketing for images.
  • Check our sites regularly for broken links, wrong prices, missing products, or layout issues.
  • Be the first point of contact when something isn’t working: troubleshoot, contact platform support, and follow through until it’s fixed.
  • Take requests from sales, marketing, and operations and track them to completion.
  • Learn how our ERP connects to our sales channels, and help our systems lead spot and fix data issues.
  • Write down how things get done, so the team isn’t dependent on any one person.

Requirements

  • 1+ years of experience with e-commerce, online store admin, product data, or similar work. Recent grads with relevant internships or projects are welcome to apply.
  • Hands-on experience with Shopify or another online store admin (Amazon, WooCommerce, BigCommerce, Etsy).
  • Comfortable with Excel or Google Sheets, including bulk edits and cleaning up data.
  • Strong attention to detail.
  • Clear, friendly communication with coworkers across departments.
  • Good judgment about when to figure something out yourself and when to call in support.
  • Genuinely enjoy learning new systems.

Nice to have

  • Amazon Seller Central or Vendor Central
  • B2B wholesale platforms (Elastic Suite, NuORDER, JOOR)
  • Footwear or apparel experience: size runs, UPCs, case packs
  • Any exposure to EDI or ERP systems
  • Basic HTML/CSS or Shopify theme edits

Benefits & conditions

  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Health insurance
  • Health savings account
  • Paid time off
  • Vision insurance

About the company

We are a footwear company behind well known brands, selling to retailers, wholesale buyers, and directly to customers online. We’re a small team of about 25, so your work is visible and it matters.

Apply for this position

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Good distractions

Talks and stories from around this role — technically off-topic, practically not.

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