Senior Systems Analyst

UST is searching for an experienced Senior Systems Analyst to bridge business needs and technology solutions.

The opportunity:

• Gather, analyze, and document business and system requirements.

• Translate business requirements into functional and technical specifications.

• Conduct impact analysis for enhancements, integrations, and system changes.

• Work closely with business stakeholders, architects, developers, QA teams, and project managers.

• Create process flows, use cases, user stories, and system design documents.

• Facilitate requirement workshops, stakeholder meetings, and solution reviews.

• Support Agile ceremonies including sprint planning, backlog grooming, and retrospectives.

• Coordinate system testing, UAT activities, and defect resolution.

• Analyze production issues and recommend corrective actions.

• Ensure solutions align with business objectives, compliance requirements, and enterprise standards.

• Support integration efforts involving APIs, databases, and third-party applications.

• Provide mentoring and guidance to junior analysts.

This position description identifies the responsibilities and tasks typically associated with the performance of the position. Other relevant essential functions may be required.

• System Analysis and Solution Design

• Agile/Scrum Methodologies

• SQL and Database Concepts

• API and System Integration Knowledge

• Process Modeling (Visio, Lucidchart, BPMN)

• UML, Use Cases, User Stories

• JIRA, Confluence, Azure DevOps

• Stakeholder and Vendor Management

• Strong Analytical and Problem-Solving Skills

• Preferred Qualifications

• Experience in Healthcare, Insurance, Financial Services, or Enterprise Applications

• Knowledge of Cloud Platforms (Azure/AWS)

• Experience with Data Analysis and Reporting

• CBAP, PMI-PBA, or Agile Certifications preferred

• Education

• Bachelor’s degree in Computer Science, Information Systems, Engineering, or related field.

• Master’s degree preferred., Requirements Gathering, Risk Management, SQL, Scrum, Solutioning, UML, User Acceptance Testing, Vendor Management, Reporting and Analytics, Process Documentation

Compensation can differ depending on factors including but not limited to the specific office location, role, skill set, education, and level of experience. UST provides a reasonable range of compensation for roles that may be hired in various U.S. markets as set forth below., Full-time, regular employees accrue a minimum of 10 days of paid vacation per year, receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year), 10 paid holidays, and are eligible for paid bereavement leave and jury duty. They are eligible to participate in the Company’s 401(k) Retirement Plan with employer matching. They and their dependents residing in the US are eligible for medical, dental, and vision insurance, as well as the following Company-paid Employee Only benefits: basic life insurance, accidental death and disability insurance, and short- and long-term disability benefits. Regular employees may purchase additional voluntary short-term disability benefits, and participate in a Health Savings Account (HSA) as well as a Flexible Spending Account (FSA) for healthcare, dependent child care, and/or commuting expenses as allowable under IRS guidelines. Benefits offerings vary in Puerto Rico.

Part-time employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year) and are eligible to participate in the Company’s 401(k) Retirement Plan with employer matching.

Full-time temporary employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year) and are eligible to participate in the Company’s 401(k) program with employer matching. They and their dependents residing in the US are eligible for medical, dental, and vision insurance.

Part-time temporary employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year).

All US employees who work in a state or locality with more generous paid sick leave benefits than specified here will receive the benefit of those sick leave laws., Compensation range: $80,000.00 to $120,000.00 per year

Born digital, UST transforms lives through the power of technology. We walk alongside our clients and partners, embedding innovation and agility into everything they do. We help them create transformative experiences and human-centered solutions for a better world.

UST is a mission-driven group of 29,000+ practical problem solvers and creative thinkers in more than 30 countries. Our entrepreneurial teams are empowered to innovate, act nimbly, and create a lasting and sustainable impact for our clients, their customers, and the communities in which we live.

With us, you’ll create a boundless impact that transforms your career-and the lives of people across the world., We proudly embrace the values that have shaped UST since day one. We build our culture of Humility, Humanity, and Integrity. These values inspire us to nurture a people-first, human centric culture that fosters diversity, prioritizes sustainable solutions, and keeps our people and clients at the forefront of all decisions., UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world’s best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients’ organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact-touching billions of lives in the process.