HRIS

Complete Care Management is seeking an HRIS Analyst to support the technology behind our Human Resources and Payroll operations. This is an excellent opportunity for someone who enjoys working with HR systems, solving technical issues, improving processes, and collaborating with multiple departments.

In this role, you’ll help maintain our UKG platforms, provide day-to-day system support, ensure data accuracy, and assist with ongoing system enhancements that improve the employee and management experience across our organization.

What You’ll Do

• Serve as a primary support resource for UKG Pro HR/Payroll and UKG Pro Workforce Management.
• Troubleshoot user issues related to timekeeping, payroll, HRIS functionality, and time clock devices.
• Maintain system configurations, user security, organizational structures, and pay rule updates.
• Manage incoming support requests through our ticketing system and ensure timely resolution.
• Monitor system interfaces, integrations, and scheduled processes to identify and resolve errors.
• Build, audit, and distribute HR and payroll reports while maintaining data integrity.
• Work closely with HR, Payroll, IT, and Operations to resolve system questions and improve workflows.
• Participate in HRIS upgrades, testing, implementations, and process improvement initiatives.
• Create and update system documentation, training materials, and standard operating procedures., * Join a growing healthcare organization with opportunities for professional growth.
• Collaborate with experienced HR, Payroll, and IT professionals.
• Play a key role in improving enterprise HR technology and business processes.
• Work in a supportive, team-oriented corporate environment where your contributions make an impact.

• At least one year of experience working with UKG Pro (UltiPro), UKG Pro WFM (Kronos).
• Understanding of HR, payroll, benefits, or workforce management processes.
• Strong Microsoft Excel skills, including PivotTables, VLOOKUP/XLOOKUP, formulas, and data analysis.
• Experience configuring UKG Pro WFM, including pay rules, accrual profiles, work rules, and related timekeeping settings.
• Excellent troubleshooting and analytical skills with the ability to identify root causes.
• Strong attention to detail and ability to manage multiple priorities.
• Effective communication skills and a customer-service mindset when supporting end users.