IT Project/Program Manager-Level

• Provide formalized, continuing work direction and leadership to assigned teams to ensure timely and effective project execution.
• Facilitate Scrum ceremonies (sprint planning, stand-ups, retrospectives, reviews) for one or more high-performing teams.
• Coach Product Owners, team members, and stakeholders on Agile principles and delivery practices.
• Track and report team velocity, burn-down charts, impediments, and sprint goal achievement.
• Navigate hybrid Agile/Waterfall delivery models and stage-gate governance as required.
• Manage risks, dependencies, and impediments across multi-team work streams.
• Translate delivery status into executive-level insights for leadership and stakeholder audiences.
• Lead retrospectives that produce actionable, measurable outcomes.
• Contribute to agile maturity and center of excellence initiatives.

We are seeking an experienced Senior Scrum Master to support enterprise technology initiatives. This role requires a proven practitioner capable of leading Agile ceremonies, managing hybrid delivery frameworks, and driving cross-functional team performance across complex programs. The ideal candidate brings hands-on experience in large-scale ERP implementations or digital transformations, with domain familiarity in Financial Operations or Supply Chain., Education: A Bachelor’s degree in Information Technology, Business Administration, Project Management, Computer Science, or a related field is required.

Experience: 15+ years of experience in IT program leadership, enterprise-wide technology transformation, and business strategy alignment. This includes 5+ years as a Scrum Master or Agile Coach on enterprise-scale initiatives, with experience leading teams through large-scale ERP implementations, system integrations, or digital transformations.

Technical Skills: Proficiency with Agile tools such as Jira, Azure DevOps, Rally, or VersionOne. A strong understanding of project management tools like Trello and Confluence, M365 implementations (SharePoint, Teams, OneDrive, Power Platform), and cloud-based collaboration tools is also required. A working knowledge of Waterfall/Phase-Gate methodologies is necessary.

Certifications: CSM or PSM I/II is required.

Preferred Qualifications

• SAFe Agilist (SA) or SPC certification; PMP is a plus.
• Advanced agile certifications (CSP-SM, A-CSM, ICP-ACC).
• Experience in regulated industries (utilities, energy, finance).
• Experience supporting Financial Operations programs (AP/invoice processing, financial close, audit-related technology initiatives).
• Experience supporting Supply Chain programs (procurement, materials management, inventory, or ERP-integrated planning platforms such as SAP MM/WM, Kinaxis, or GEP).
• A background in change management and organizational development.
• Prior experience in the utility or energy sector.

Core Competencies

• Servant leadership.
• Expert facilitation and conflict resolution.
• Strong analytical and problem-solving skills.
• Executive-level communication.
• Adaptability in ambiguous environments.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

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