IT Technician

• Provide first-level support for passwords, printers, software, and connectivity issues.
• Set up workstations, laptops, and peripherals.
• Support employee onboarding and offboarding technology needs.
• Install approved software and assist with basic troubleshooting.
• Maintain user accounts and access permissions.
• Document common issues and escalate complex concerns as needed.

At Region IV Area Agency on Aging, we are seeking a detail-oriented IT Support Technician to support technology services across the agency., * Associate degree in Information Technology or related field or equivalent experience

• Experience with IT support required.
• Strong attention to detail, organization, and problem-solving skills.
• Ability to manage multiple priorities and learn new systems.
• Strong customer service and communication skills.