Unit4 ERP Application Manager

Our client is seeking an experienced Unit4 ERP (Agresso) Applications Manager to oversee the management, development, and delivery of key business applications. This role blends hands-on leadership with strong service performance management, ensuring applications are effectively supported, incidents are resolved promptly, and continuous improvements are driven forward.

The position requires balancing daily operational responsibilities with strategic planning. You will lead a small team, manage supplier relationships, and collaborate closely with senior stakeholders to ensure the applications continue to meet the evolving needs of the organisation.

Key Responsibilities

Manage the end-to-end delivery of application services, ensuring efficiency, quality and compliance with SLAs and KPIs.

Lead the management of the Unit4 application and support ongoing projects.

Monitor and resolve incidents and service requests, escalating complex cases as required.

Ensure applications and services comply with legal, regulatory and organisational policies.

Directly manage a small team, supporting their performance and professional development.

Work with internal teams and external partners to improve business processes and strategies.

Oversee supplier relationships, ensuring best value and service quality.

Manage delegated budgets and influence spend on wider tools and services

Analyse and interpret service data to identify risks, support decision making and recommend improvements.

Ensure effective record keeping, risk management and issue resolution.

Do you have experience in Project management?, Unit4 ERP function leadership experience.

Strong 1st and 2nd line support.

Strong experience of leading, motivating and developing staff.

Excellent understanding of application lifecycle management and service operations.

Ability to apply project management principles across a wide range of complex projects.

Good knowledge of financial management and business planning.

Strong analytical skills, able to interpret data and identify risks and solutions.

Excellent communication and influencing skills with stakeholders at all levels.

Knowledge of business systems and their integration within large organisations.

Problem-solving skills, with the ability to devise and implement practical solutions.

Experience managing suppliers and ensuring contract/service compliance.

SystemsAccountants is a leading global Finance Systems, Analytics and Transformation recruitment company. We provide permanent & contractor recruitment solutions to enable clients to implement, support, develop & optimise Finance, ERP and Analytics systems. We can source and vet finance systems professionals on a global basis. Unlike typical search & selection firms, our consultants are internationally mobile, which ensures that our clients and candidates receive a tailored ‘in-person’ service with added market insight.