DevOps & Automation Platform Services Manager

Own and evolve the DevOps, CI/CD and automation strategy and roadmap across tooling and platform servicesLead and develop a distributed DevOps and tooling team across UK and offshore locations, driving a culture of continuous improvement and engineering excellenceOversee end-to-end platform lifecycle management ensuring availability, resilience, security and compliance across all tooling environmentsDrive standardisation and optimisation of CI/CD pipelines, automation frameworks and DevOps practices across the organisationManage BAU performance, incident escalation and service reliability for critical DevOps platforms, including P1 management and stakeholder communicationsOversee delivery of DevOps and tooling elements within major transformation programmes and cloud initiativesAct as a key stakeholder interface across IT, business and architecture teams to align tooling capability with strategic objectivesManage third-party vendors and suppliers, ensuring SLA adherence, performance

optimisation and cost effectivenessOwn budget management, resource planning and FinOps activity to ensure efficient platform and supplier spendEnsure compliance with governance, security and regulatory standards across all DevOps and tooling operationsChampion automation, innovation and continuous improvement, including adoption of modern cloud and emerging technologies Key Experience Required of the DevOps & Automation Platform Services Manager: Extensive experience (10+ years) within DevOps, infrastructure, platform engineering or tooling/automation leadership rolesStrong background leading enterprise-scale DevOps or SRE teams within complex, global or regulated environmentsDeep expertise in CI/CD tooling such as Jenkins, GitLab CI and strong understanding of Infrastructure as Code (Terraform or similar)Strong experience working within Microsoft Azure cloud environments, ideally across hybrid or multi-cloud estatesProven track record of leading cloud-native engineering teams and driving DevOps maturity at scaleExcellent stakeholder management skills with the ability to influence senior technical and business stakeholdersStrong vendor and supplier management experience, including SLA governance and performance managementExperience managing operational budgets and driving cost optimisation, including FinOps practicesStrong understanding of ITIL, service management, governance and secure cloud operating modelsDemonstrable experience working in matrix organisations and leading virtual, geographically dispersed teamsStrong communication, leadership and decision-making skills in fast-paced, ambiguous environmentsRelevant cloud, DevOps or ITIL certifications highly desirable

VIQU are partnering with a leading financial services organisation undergoing a major transformation across its cloud and infrastructure landscape. They are seeking a DevOps & Automation Platform Services Manager to take ownership of a critical DevOps and tooling function that underpins the delivery of strategic change across a complex, enterprise-scale environment. This is a high-impact leadership role, responsible for driving DevOps maturity, CI/CD excellence, and automation strategy across multi-tenant cloud platforms, while leading geographically dispersed teams and ensuring robust operational performance, governance, and continuous improvement.