Cloud Infrastructure Engineer

My client is looking for a Cloud Infrastructure Engineer to provide BAU support for a hybrid environment.

The role has come about due to increase workload across the business meaning multiple Team Members have been seconded to projects. It will focus on monitoring, maintenance and incident resolution, ensuring a secure, stable, and well-performing environment.

The successful candidate will work closely with internal teams to support ongoing service delivery and platform reliability., * Provide expert 3rd Line support across enterprise cloud infrastructure.

• Monitor cloud platform health, availability and capacity.
• Support and administer Azure Virtual Desktop (AVD) environments.
• Support bespoke applications hosted within Azure, working alongside development teams to investigate infrastructure-related issues.
• Carry out infrastructure patching, maintenance and planned change activities.
• Perform root cause analysis and implement long-term fixes to recurring issues.
• Respond to major incidents and participate in technical escalations.
• Participate in Cloud Infrastructure improvement initiatives and projects if required.

The Successful Cloud Infrastructure Engineer will be commutable to the client site in Manchester.

• Must have extensive experience in a Cloud Infrastructure, Cloud Operations or 3rd Line Infrastructure role.
• Strong knowledge of Azure IaaS and PaaS services.
• Hands-on experience supporting Azure Virtual Desktop or Azure Remote Desktop Services (RDS)
• Strong Azure troubleshooting skills.
• Experience supporting business-critical environments within an ITIL framework.