ServiceNow ITAM Developer

Eliassen Group
Hartford, CT, United States
15 days ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Experienced
Experience required
3 years minimum
Compensation
$116,480.0 - $137,280.0
Working hours
Regular working hours
Job source

Tech stack

Agile Methodology Automation of Tests Configuration Management Databases Data Migration Software Design Documents Scrum Methodology Simple Object Access Protocol (SOAP) Systems Integration Client Side Scripting Software Troubleshooting Data Management Servicenow

Job description

  • Design, develop, configure, and maintain ServiceNow ITAM solutions following platform best practices.
  • Implement and enhance HAM, SAM, and EAM capabilities.
  • Configure and maintain asset lifecycle processes including procurement, receiving, deployment, maintenance, transfer, retirement, and disposal.
  • Develop and support integrations using REST, SOAP, IntegrationHub, and related technologies.
  • Configure and maintain CMDB relationships, data models, reconciliation rules, and data quality processes.
  • Build and support Service Catalog items, workflows, Flow Designer solutions, business rules, client scripts, and UI policies.
  • Collaborate with stakeholders to gather requirements and translate them into technical solutions.
  • Support data migration and transformation from legacy asset management platforms.
  • Develop technical documentation, design documents, process flows, and deployment procedures.
  • Participate in Agile ceremonies including sprint planning, daily standups, sprint reviews, and retrospectives.
  • Build and support automated testing using ServiceNow Automated Test Framework (ATF).
  • Provide production support, troubleshooting, and ongoing platform enhancements.

Requirements

Our client seeks a Mid-to-Senior Level ServiceNow ITAM Developer to design, develop, implement, and enhance enterprise asset management solutions on the ServiceNow platform. The role focuses on IT Asset Management across HAM, SAM, EAM, CMDB, and related integrations. The ideal candidate brings strong ServiceNow development experience, asset lifecycle expertise, and the ability to deliver scalable solutions in complex environments.

Due to federal security clearance requirements, applicant must be a United States Citizen or Permanent Resident with an active Public Trust clearance. Due to client requirements, applicants must be willing and able to work on a w2 basis. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance., * 8+ years of ServiceNow development experience.

  • 3+ years of hands-on ServiceNow ITAM implementation and support experience.
  • Experience with one or more: HAM, SAM, EAM, CMDB.
  • Strong experience with Flow Designer, Business Rules, Client Scripts, UI Policies, Script Includes, Catalog Development, and IntegrationHub.
  • Experience developing REST and SOAP integrations.
  • Strong understanding of IT Asset Lifecycle Management processes.
  • Experience with CMDB data management, reconciliation, normalization, and governance.
  • Experience in Agile or Scrum environments.
  • Strong troubleshooting, analytical, and problem-solving skills.
  • Excellent verbal and written communication skills.
  • Eligible to obtain and maintain a Public Trust clearance.

Benefits & conditions

Skills, experience, and other compensable factors will be considered when determining pay rate. The pay range provided in this posting reflects a W2 hourly rate; other employment options may be available that may result in pay outside of the provided range.

W2 employees of Eliassen Group who are regularly scheduled to work 30 or more hours per week are eligible for the following benefits: medical (choice of 3 plans), dental, vision, pre-tax accounts, other voluntary benefits including life and disability insurance, 401(k) with match, and sick time if required by law in the worked-in state/locality.

If anyone reaches out to you about an open position connected with Eliassen Group, please ensure that you are working directly with us by confirming the following:

· When you work with Eliassen Group, all email communication will come from an Eliassen.com address, never Gmail, Yahoo, etc.

About the company

Eliassen Group is a strategic consulting firm that helps organizations reach further and achieve more through our technology, business advisory, and life sciences solutions. For nearly 40 years, we have combined exceptional people, deep domain expertise, and intelligent capabilities to expand our clients’ capacity and accelerate meaningful outcomes. We are driven by a purpose to positively impact the lives of our employees, clients, consultants, and the communities we serve.

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