Epic Radiant Analyst

• Approximately 70% ticket backlog resolution and support activities
• Approximately 30% Epic Radiant build, configuration, and enhancement work
• Partner with Radiant team members and stakeholders to prioritize and resolve outstanding requests
• Support ongoing operational needs within the Epic Radiant application
• Deliver timely ticket resolution and build updates through the engagement

• Epic Radiant Certification
• 5+ years of Epic Radiant build experience
• Proven ability to work independently and manage ticketbased support work
• Strong communication and collaboration skills, including strong documentation, * Servicenow Experience.
• Experience supporting highvolume ticket backlogs
• Healthcare IT consulting experience
• Experience working within large Epic environments

Employees first. Customer always. Mission driven. Everyone matters. Join the vibrant team at ESI where we prioritize our employees’ well-being and champion customer satisfaction above all else. Our culture is defined by a mission-driven approach, ensuring that every member contributes to our collective success. At ESI, we value the unique perspectives each individual brings to the table. Through collaboration and innovation, we’re reshaping the digital landscape of public sector services. If you’re passionate about making a difference, eager to grow professionally, and thrive in a supportive environment, join us in our journey to create impactful solutions and drive positive change.