Pensions Data Quality Officer

• Maintain accurate pension member records by checking, updating, and correcting data across multiple systems.
• Cross-check employer and member data to ensure accuracy and consistency for LGPS pension records.
• Process and verify pension administration tasks including applications for benefits, transfers, and membership changes.
• Support calculation checks for pension benefits, including Final Salary and CARE (Career Average Revalued Earnings) schemes.
• Assist in processing aggregations of pension benefits in line with scheme regulations and technical guidance.
• Ensure data quality by identifying and correcting errors in pension and membership information.
• Update records relating to new starters, leavers, and changes in circumstances within required timescales.
• Work with pensions administration systems (e.g. Altair or equivalent) and HR/payroll systems.
• Support interpretation and application of Local Government Pension Scheme (LGPS) regulations.
• Ensure compliance with data protection, quality assurance standards, and pension regulations.
• Communicate with internal teams and occasionally external stakeholders to resolve data queries.
• Maintain accurate documentation and support reporting requirements as needed.
• Work independently while also contributing to team-based processing targets and deadlines.

Do you have a NVQ?, * GCSEs (or equivalent) including Maths and English (essential).

• NVQ/QCF Level 2 or equivalent experience (acceptable alternative).

Experience

• Experience working with MS Office, especially Excel (essential).
• Experience handling and manipulating data across systems accurately.
• Experience using pensions administration systems (e.g. Altair or similar) (desirable).
• Experience working with HR or payroll systems (desirable).
• Basic understanding of Local Government Pension Scheme (LGPS) (desirable).
• Experience working in a data processing, finance, or administration environment (desirable).

Skills & Knowledge

• Strong IT skills, especially Excel and data management tools.
• Good attention to detail and ability to maintain high data accuracy.
• Understanding of quality assurance principles.
• Good written and verbal communication skills.
• Ability to follow procedures and work within regulatory guidelines.
• Strong organisational skills and ability to meet deadlines.
• Ability to work independently and as part of a team.
• Ability to manage varied workloads and prioritise tasks effectively.

Personal Qualities

• Professional and reliable approach to work.
• Calm and methodical when working with large or complex data sets.
• Customer-focused attitude when dealing with queries or corrections.
• Honest, adaptable, and flexible in response to changing priorities.
• Commitment to accuracy, confidentiality, and service quality., * pensions administration: 2 years (required)
• Local Government Pension Scheme: 1 year (required)
• pensions and payroll: 2 years (required)
• using Altair and other software related to pensions: 2 years (required)
• Microsoft Excel for data entry, analysis, or reconciliation: 1 year (required)