Data Center Technician
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Role details
Tech stack
Job description
The Datacenter Operations team at is dedicated to ensuring the seamless operation and management of our data center facilities. This team operates in multiple locations, including Reno and Durham, and is characterized by a culture of collaboration, innovation, and continuous learning. The mission of the team is to maintain operational excellence while integrating new technologies into our infrastructure, making it a vital part of overall strategy for growth and customer satisfaction.
You will report to the Sr Manager of Support Readiness, who values proactive communication and fosters an environment where team members are encouraged to take ownership of their work. The role is fully on-site and requires you to work approximately 40-45 hours per week, from Monday to Friday, in a fixed schedule that allows for slight adjustments once established.
This position may involve occasional travel, ranging from 0 to 25% depending on business needs, such as participation in important projects or internal meetings. However, it is expected that travel will generally trend closer to 0% in normal business operations.
Your Role
- Monitor data center operations and check for emergent alerts through monitoring platforms.
- Perform rack and stack installations, ensuring proper power and asset management.
- Perform troubleshooting and in-depth repairs of hardware and hypervisor issues, following documented processes.
- Facilitate communication and collaboration with the datacenter capacity team and R&D personnel.
- Work within our Reno site through cabling, monitoring, and team building activities.
- Assist as part of a team of on-site contacts for our Networking, Automation, and Capacity team
Requirements
- 1+ years of experience in data center operations or related field.
- Proficient in asset management and infrastructure monitoring systems.
- Strong coordination skills for managing complex tasks autonomously.
- Ability to lift and move equipment (up to 100 lbs) with assistance.
- Experience following documented processes to provide hardware and logistic troubleshooting
- Familiarity with data center tools, office productivity software, and ticket management systems.
- Demonstrated ability to learn and grow through on the job training
- Integrity and strong communication skills for cross-functional collaboration.
About the company
The mission of netPolarity is to be a leading full-service global supplier of workforce procurement solutions. We empower and enrich the lives of everyone we touch by âbridging the gapâ between world class organizations and contingent workers.
Our vision is building a brand based on integrity, reliability, quality and professionalism; and to be the first supplier that clients think of when the best talent is needed as well as the employer of choice for contingent workers. Our name is synonymous with the best service offerings in the industry.
What We Stand For netPolarity is built on a set of everlasting concrete values. We pride ourselves on exceeding both our clientsâ and our contingent workersâ expectations, without ever compromising our core beliefs. Here are the values and commitments that we proudly stand by.
Integrity We deliver what we promise. There is nothing more important to us than our word. Our reputation speaks for itself.
Ethics We commit to maintaining the highest ethical standard in a Company Description The mission of netPolarity is to be a leading full-service global supplier of workforce procurement solutions. We empower and enrich the lives of everyone we touch by âbridging the gapâ between world class organizations and contingent workers. Our vision is building a brand based on integrity, reliability, quality and professionalism; and to be the first supplier that clients think of when the best talent is needed as well as the employer of choice for contingent workers. Our name is synonymous with the best service offerings in the industry. What We Stand For netPolarity is built on a set of everlasting concrete values. We pride ourselves on exceeding both our clientsâ and our contingent workersâ expectations, without ever compromising our core beliefs. Here are the values and commitments that we proudly stand by. Integrity We deliver what we promise. There is nothing more important to us than our word. Our reputation speaks for itself. Ethics We commit to maintaining the highest ethical standard in a
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