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First Level Support / IT Support

DIS AG
Heidelberg, Germany
3 days ago
Apply on www.xing.com
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Compensation
€34,500.0 - €45,000.0
Working hours
Regular working hours
Languages
English, German
Job source
www.xing.com

Tech stack

Microsoft Windows Active Directory Systems Integration Software Distribution

Job description

  • Full-timeEmployment type: Full-time
  • €34,500 - €45,000 (XING estimate)
  • On-site
  • Be an early applicant, * Erstellen, Bearbeiten und Lösen von Tickets in der First Line unter Einhaltung von definierten Prozessen und Service Level Agreements (SLAs)
  • Passwortresets und Useradministration nach Anleitung in oder an verschiedenen Systemen wie bspw. Exchange, Active Directory
  • Unterstützung der IT-Anwender im Hardware- und Softwareumfeld
  • Softwareverteilung
  • Annahme und Bearbeitung von eingehenden Anfragen

Requirements

  • Abgeschlossene Berufsausbildung (Fachinformatiker für Systemintegration) oder eine vergleichbare Qualifikation
  • Idealerweise erste Berufserfahrung im IT-Support Bereich
  • Gute Kenntnisse im Windows-Umfeld
  • Sehr gute Deutsch- und Englisch Kenntnisse
  • Verständnis für technisches Know-How

Benefits & conditions

  • 30 Tage Jahresurlaub
  • Teamevents
  • Attraktive, leistungsgerechte Vergütung
  • Kollegiales Team und großartiges Arbeitsklima

Apply for this position

This job is hosted externally. Click below to view the full posting and apply.

Apply on www.xing.com
Prepare application

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