Excellent Secondary School in Colchester Seeking Experienced IT Technician

• Responding to first-line technical support requests.
• Troubleshooting hardware and software issues.
• Supporting laptops and desktop computers.
• Setting up classroom technology.
• Supporting interactive displays.
• Assisting with printers and peripheral equipment.
• Preparing devices for new users.
• Installing software and updates.
• Logging technical issues.
• Maintaining equipment records.
• Supporting staff with basic technical queries.
• Escalating more complex problems where necessary.

• Previous experience providing IT support within a school is essential.
• Good technical troubleshooting skills.
• Experience supporting educational technology.
• Strong communication skills.
• Patient and professional approach.
• Ability to work independently.
• Good organisational skills.
• Enhanced DBS or willingness to obtain one.

An excellent secondary school in Colchester is looking for an experienced IT Technician to join its IT team.

The successful candidate will provide practical day-to-day support to staff and pupils and assist with the maintenance and smooth operation of classroom technology.