Elite School in Richmond Seeking Experienced IT Technician

An elite and forward-thinking school in Richmond is seeking an experienced IT Technician to join its established technical support team.

The successful candidate will provide hands-on support to staff and pupils while helping maintain the school’s IT infrastructure, classroom technology and devices. Key Responsibilities

• Providing first-line technical support.
• Troubleshooting hardware and software issues.
• Supporting staff and pupils with technical problems.
• Setting up laptops, computers and classroom devices.
• Maintaining interactive displays and AV equipment.
• Installing software and system updates.
• Supporting user accounts and access issues.
• Maintaining printers and peripheral equipment.
• Logging and monitoring support requests.
• Maintaining accurate equipment records.
• Preparing technology for lessons and events.
• Escalating complex technical issues where appropriate.

• Previous experience working as an IT Technician within a school or educational setting is essential.
• Strong hardware and software troubleshooting skills.
• Previous experience supporting staff and pupils.
• Good understanding of educational IT environments.
• Excellent communication skills.
• Patient and professional approach.
• Ability to work independently.
• Enhanced DBS or willingness to obtain one., If you have previous school-based IT Technician experience, submit an up-to-date CV outlining your technical background and previous educational-sector responsibilities.