3rd Line Engineer

IMT Resourcing Solutions

Barnwood, UK

3 days ago

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Role details

Contract type

Permanent contract

Employment type

Full-time (> 32 hours)

Compensation

£40,000.0 - £45,000.0

Working hours

Regular working hours

Job source

www.adzuna.co.uk

Tech stack

Microsoft Windows Active Directory Microsoft Azure Cloud Computing Dynamic Host Configuration Protocol DevOps Domain Name System (DNS) Virtual Private Networks (VPN) Microsoft Office Windows Servers TCP/IP Computer Network Technologies

+1 more

Cloud Migration

Job description

Provide 3rd line support and act as an escalation point for complex issues
Support Microsoft 365, Windows Server, Azure and Active Directory environments
Deliver infrastructure upgrades, cloud migrations and technical projects
Troubleshoot networking, virtualisation and security-related issues
Mentor junior engineers and contribute to service improvements

Technologies:

Active Directory
Azure
Cloud
Support
Microsoft 365
Security
TCP/IP
Windows
Office 365
DevOps

Requirements

Previous experience in a 3rd Line Support or Senior IT Engineer role
MSP experience is highly desirable
Strong knowledge of Microsoft 365, Windows Server, Azure and Active Directory
Good networking knowledge, including DNS, DHCP, TCP/IP and VPNs
Excellent troubleshooting, communication and customer service skills

Benefits & conditions

We are an established and growing Managed Service Provider based in Cheltenham, offering a hybrid working model and a permanent, full-time opportunity. We provide ongoing training, paid certifications, clear career progression, and exposure to modern cloud and infrastructure projects within a supportive, collaborative team. The role offers a salary of up to £45,000 and the chance to develop your career while working with a wide range of technologies.