3rd Line / Infrastructure Engineer

• 3+ years’ experience in an ICT support or infrastructure environment.
• Strong 3rd line troubleshooting and problem-solving skills.
• Good knowledge of Microsoft 365, Azure, Entra ID, Active Directory and Group Policy.
• Experience supporting Windows devices, Chromebooks, Android devices and Microsoft environments.
• Good understanding of networking, including DNS, DHCP, VPNs, routers, switches and wireless.
• Experience with device management, deployment and IT service management systems.
• Knowledge of PowerShell, security and system monitoring.
• Experience contributing to IT projects, including technical implementation, planning and reporting.
• Strong customer service, communication and organisational skills.
• Ability to prioritise workload, work under pressure and take ownership of issues.
• Self-motivated, collaborative and committed to ongoing learning.
• Willingness to travel between locations and a clean driving licence.

Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.