2nd Line Help Desk Engineer - Surrey

Jump IT Recruitment Solutions Limited

Guildford, UK

4 days ago

Apply on jobsthamesvalley.co.uk

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Role details

Contract type

Permanent contract

Employment type

Full-time (> 32 hours)

Compensation

£32,000.0 - £35,000.0

Working hours

Regular working hours

Job source

jobsthamesvalley.co.uk

Tech stack

Microsoft Windows Microsoft Software Remote Desktop Services Office365

Job description

1st Line, 2nd Line, Help Desk, Service Desk, SLA’s, ITIL, Problem Solving, Incident Management, Windows, Office365, Microsoft, AD, Remote Desktop, Hardware (Desktop, Mobile and Laptop), Software, Network

Requirements

Good experience of 1st and 2nd Line support is needed across desktop, mobile, and laptops using Microsoft-based tech (Office365, AD, etc.)

Good problem-solving skills are essential.

Excellent interpersonal skills are expected.

Apply for this position

This job is hosted externally. Click below to view the full posting and apply.

Apply on jobsthamesvalley.co.uk

Prepare application

Good distractions

Talks and stories from around this role — technically off-topic, practically not.

Moments

Explore playlists

1:06 min

Developer experience and project variety at scale

Alexandra Petri · World Congress 2023

2:03 min

Microsoft integrating native Unix coreutils into Windows environments

Chris Heilmann +2 · LIVE

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Gathering developer productivity feedback in large organizations

Julia Kordick · Coffee With Developers

1:24 min

Installing premium packages using the Store CLI

Noraa Junker · Europe 2026 Virtual

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Evaluating the microsoft marketplace for publisher extensions

Chris Heilmann +2 · LIVE

1:20 min

Identifying multi-disciplinary talent for developer experience engineering roles

Hazal Mestci +1 · Coffee With Developers

Videos

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