OMS Architect (KIBO OMS & IBM Sterling OMS)

We are seeking an experienced OMS Architect with strong expertise in KIBO OMS and/or IBM Sterling OMS. The ideal candidate should have hands-on experience architecting and leading Order Management solutions across Retail and eCommerce ecosystems, with deep knowledge of order orchestration, routing, fulfillment, inventory visibility, and omnichannel commerce., * Architect and lead end-to-end implementations of KIBO OMS and/or IBM Sterling OMS.

• Design scalable Order Management solutions covering order capture, sourcing, routing, fulfillment, returns, exchanges, cancellations, refunds, and tracking.
• Define and configure advanced Order Routing and Distributed Order Management (DOM) strategies.
• Customize and extend KIBO Fulfiller Module, Store Associate App, and Sterling OMS workflows based on business requirements.
• Design and oversee integrations with eCommerce platforms, ERP systems, payment gateways, inventory systems, WMS, and logistics providers.
• Implement and support omnichannel fulfillment capabilities including BOPIS, Ship-from-Store, Click & Collect, and Endless Aisle.
• Integrate payment adapters such as PayPal, Adyen, Apple Pay, Google Pay, and other payment providers.
• Design and support integrations with 3PL providers for shipping, delivery tracking, and fulfillment visibility.
• Conduct architecture reviews, solution design sessions, and technical workshops.
• Provide technical leadership, code reviews, and mentorship to development teams.
• Support performance tuning, testing, deployment, and production support activities.

• 8+ years of overall IT experience with strong OMS implementation experience.
• Minimum 2 full-cycle KIBO OMS and/or IBM Sterling OMS implementations.
• Strong expertise in:
• Order Routing & Sourcing
• Distributed Order Management (DOM)
• Inventory Visibility
• Fulfillment Management
• Returns, Refunds & Cancellations
• Order Tracking & Modifications
• Hands-on experience with:
• KIBO OMS
• IBM Sterling OMS
• KIBO Fulfiller Module
• KIBO Store Associate App
• Experience integrating OMS with:
• SFCC
• Shopify
• BigCommerce
• Magento/Adobe Commerce
• ERP, WMS, and CRM platforms
• Strong knowledge of REST APIs, Microservices, JavaScript, and Integration Architecture.
• Experience working with Payment Gateways and 3PL integrations.
• Strong communication, stakeholder management, and solution design skills.

Preferred Qualifications

• Retail, eCommerce, and Omnichannel Commerce experience.
• Experience with Inventory Management and Supply Chain systems.
• Exposure to cloud platforms (AWS, Azure, GCP).
• Experience working in Agile environments.

Certifications (Preferred)

• KIBO OMS Certification
• IBM Sterling OMS Certification