Lead Communications & Change Management Specialist - LH

The Lead Communications & Change Management Specialist will provide a broad range of communication and change management expertise in support of Luminare Health strategic projects, initiatives, and ongoing business activities. The role requires working with internal clients to support functional and company-wide objectives through clear, informative, and timely executive and internal communications. Additionally, this leader will be responsible for supporting the delivery of strategic goals and objectives through the design, development, and implementation of change management strategies and plans that maximize employee acceptance while minimizing resistance. Specifically, to increase employee understanding of key business initiatives and drive employee engagement.

• Bachelor’s degree in related discipline and 7 years experience in corporate communications or High School diploma/GED and 11 years experience.
• Experience leading communication initiatives with varying levels of complexity
• Experience with multiple, concurrent large-scale, multi-phased workplace change efforts
• Has successfully led the design and implementation of Change Management strategies.
• Experience in influence and relationship management at the senior executive level.
• Strong business acumen in service businesses representing process changes and/or technology changes.
• Possesses knowledge and experience in end-user training strategy.
• Excellent writing and editing skills.
• Knowledge of computer software applications (Word, PowerPoint, Excel, SharePoint, etc.).
• Experience leading in corporate/internal communications, public relations, or marketing.
• Experience providing communication consultation to a variety of clients, including executive leadership.
• Strong presentation, verbal, and written communication skills with the ability to articulate complex ideas in easy-to-understand business terms to all levels of employees, management, including senior leaders.
• Ability to effectively manage multiple competing priorities with high attention to detail.
• Possesses strong analytical skills and good listening skills, with ability to effectively coach others.

Preferred:

• Change management certification preferred.
• Master’s degree in related discipline

At Luminare, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for associates.

The compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plan subject to the terms and the conditions of the plan.

Min to Max Range:

$89,500.00 - $168,000.00

At Luminare Health, our people are what set us apart. Their expertise, dedication, and passion for service excellence are the foundation of our success.

We’re committed to helping our employees grow through thoughtful development opportunities, meaningful work, and a culture that values collaboration and continuous improvement. When you join Luminare Health, you join a purpose-driven team focused on making healthcare simpler, better, and more affordable., Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!, Join our talent community and receive the latest Luminare Health news, content, and be first in line for new job opportunities.

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Luminare Health, a wholly owned subsidiary of Health Care Service Corporation (HCSC), is on track to become the nation’s best and largest third-party administrator. We are committed to delivering service excellence and dedicated to making healthcare simpler, better, and more affordable for our clients and their members.

Our people are at the heart of everything we do. We foster a collaborative, purpose-driven culture where employees are empowered to make an impact, grow their careers, and help transform the healthcare experience.