IT Systems Support Analyst

Addison Group
Newcastle, WY, United States
7 days ago
Apply on addisongroup.gosnaphop.com
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Role details

Contract type
Temporary to permanent
Employment type
Full-time (> 32 hours)
Experience level
Expert
Experience required
2 years minimum
Compensation
$93,600.0 - $114,400.0
Working hours
Shift work

Tech stack

Active Directory Amazon Web Services Systems Engineering Microsoft Azure VoIP Cloud Computing Cloud Engineering Software Documentation Cyber Security Computer Networks Linux Subnetting
+11 more
Network Security Networking Basics Network Information Services Microsoft Copilot Virtual Local Area Networks Computer Networking Systems Cloud Platform System High Performance Computing Software Troubleshooting Information Technology Hardware Infrastructure

Job description

  • Provide onsite and remote end-user support, troubleshooting, PC imaging/deployment, hardware, software, mobile devices, printers, AV, and VoIP
  • Support Azure and on-prem Active Directory in a hybrid environment
  • Perform Level 1 networking support, including VLANs, connectivity troubleshooting, and basic subnetting
  • Assist with server/storage, network hardware, cabling, data centers, network closets, and other physical infrastructure
  • Support IT and OT systems in a refinery/industrial environment
  • Track incidents and requests through ServiceNow and create Knowledge Base Articles/documentation
  • Partner with network, infrastructure, operations, and engineering teams to troubleshoot and resolve issues
  • Maintain hardware assets, system documentation, equipment inventories, and network information
  • Participate in an on-call rotation for after-hours support, Title: Network Engineer Location: Denver, CO Pay Rate Range: $55 - $70 / hour Benefits: This position is eligible for medical, dental, vision, and 401k. Our client is looking for a hands-on Network Engineer to join their growing Enterprise Network team… Recommended *, Job Title: IT Support Technician Industry: Managed IT Services / Technology Location (city, state): Oklahoma City, OK Pay: $40,000 - $50,000 / year depending on experience Work Schedule: Monday-Friday, primarily during standard business hours, with occ… Recommended *, Title: Sr Site Support Specialist Location: Fort Collins, CO Pay Rate Range: $30-34 / hour Benefits: This position is eligible for medical, dental, vision, and 401k. 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Requirements

This is a highly hands-on role supporting both traditional IT and operational technology (OT) environments. The ideal candidate has strong end-user support experience, solid Microsoft/Azure fundamentals, basic networking knowledge, and is comfortable working onsite in an industrial/refinery environment., * 3+ years of IT support/infrastructure experience

  • 2+ years troubleshooting Microsoft Windows environments
  • Experience with Azure and on-prem Active Directory
  • Basic networking knowledge, including VLANs, subnetting, and connectivity troubleshooting
  • Strong troubleshooting and problem-solving skills
  • Detail-oriented with strong documentation/KBA skills
  • Excellent customer service skills with the ability to work patiently and professionally with end users
  • Comfortable working in a refinery/industrial environment and following strict safety procedures
  • Ability to participate in an on-call rotation and respond onsite when required
  • Must be able to work onsite in New Castle, WY

Benefits & conditions

Network Engineer - VoIP/Telephony Focus Industry: Healthcare / Technology Location (city, state): Columbia, TN Assignment Type: 6-Month Contract-to-Hire Pay: $48/hour; Potential conversion salary: $85,000-$100,000 Work Schedule: Onsite during the contr… Recommended *, CONFIDENTIAL SEARCH - Senior Network Security Engineer Location: Chicago - Onsite Pay: $130 - $145K Base Benefits: This position is eligible for Medical, Dental, Vison, and 401(k) Confidential search for a Senior Network Security Engineer for a highly … Recommended *

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