Business Transformation Senior Manager
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Role details
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Job description
As a Business Transformation Senior Manager, you will be a delivery manager within the Business Transformation Office (BTO), accountable for the day-to-day execution of transformation workstreams and mid-size engagements. Working under the direction of a Transformation Lead or directly with the Transformation Director on smaller initiatives, you will translate solution designs into structured delivery plans and drive them to completion - on time, on scope, and with measurable outcomes.
You will manage Business Transformation Analysts, own workstream-level stakeholders, and act as the operational engine that turns transformation strategy into results. This role is ideal for a strong delivery leader who is developing towards a Transformation Lead / Associate Director career path.
What You’ll Do
- Own delivery of one or more transformation workstreams within a larger program or lead mid-size standalone engagements end-to-end.
- Build and maintain detailed delivery plans: milestones, dependencies, resources, RAID logs, and status.
- Drive execution discipline - track progress against plan, remove blockers, escalate risks early, and keep the workstream on time and on budget.
- Run project governance for the workstream: working groups, status meetings, checkpoint reviews, and steering committee inputs.
- Ensure delivery quality: adherence to BTO methodology, templates, and quality standards on every artefact produced.
- Contribute to solution design under the direction of the Transformation Lead - process discovery, current-state mapping, future-state Target Operating Models, and RACI matrices.
- Facilitate process discovery and improvement workshops.
- Produce end-to-end process maps and process documentation to a professional standard.
- Contribute to business case development: gathering data, populating financial models, running scenario analysis, and drafting recommendations under the Transformation Lead’s guidance.
- Support the identification and evaluation of automation and AI opportunities within assigned workstreams.
- Act as the primary day-to-day contact for business stakeholders at Director / Senior Director level within the assigned workstream.
- Prepare and deliver clear, well-structured updates for senior stakeholders and steering committees - status, risks, decisions required, next steps.
- Partner with Change Management, PMO, BSO delivery, and IT teams to ensure smooth integration and adoption of solutions.
- Support post go-live stabilization and hyper care, tracking adoption, benefits realization, and issue resolution.
- Own workstream-level KPIs: delivery on time and on scope, quality of artefacts, adoption, and realized benefits versus baseline.
- Track and report on realized savings, efficiency gains, and automation benefits within the workstream.
- Identify improvement opportunities in BTO methodology and ways of working; feed lessons learned back to the team., Research Templates Automation Agentic AI Investments RACI Matrix Communication Business Case Process Mapping Solution Design English Language Project Delivery Change Management Scenario Analysis Solutions Support Financial Modeling Project Governance Cost Benefit Analysis Management Consulting Stakeholder Management Intelligent Automation Commercial Real Estate Business Transformation Business Process Discovery Milestones (Project Management) Benefits Realization Management Key Performance Indicators (KPIs) Generative Artificial Intelligence +0 Project Manager - Memphis Turner Construction Co.
Memphis, TN*On-Site
Finance Coaching Hoisting Scheduling Operations Leadership Management Mentorship Purchasing Accounting Presentations Risk Analysis Accountability Subcontracting Business Ethics Labor Relations Quality Control Microsoft Office Quality Assurance Project Schedules Employee Relations Project Management Influencing Skills Financial Statements Contract Negotiation Emerging Technologies Contract Interpretation Verbal Communication Skills Interpersonal Communications Influencing Without Authority Vendor Relationship Management Employee Performance Management +0
Google IT Automation with Python
Google Project Management Project Manager Actalent
Memphis, TN*On-Site
Planning Visionary Leadership Management Innovation Communication Collaboration Commissioning Data Reporting Microsoft Excel Problem Solving Microsoft Office Conveyor Systems Material Handling Project Schedules Technical Drawing Project Management Project Engineering Time Off Management Project Coordination Project Implementation Engineering Design Process Continuous Improvement Process Milestones (Project Management) Construction Project Management +0
Requirements
Research Templates Automation Agentic AI Investments RACI Matrix Communication Business Case Process Mapping Solution Design English Language Project Delivery Change Management Scenario Analysis Solutions Support, * 5-8 years of relevant experience in business transformation, operating model design, GBS/SSC transformation, project delivery, or management consulting.
- Strong track record of delivering transformation workstreams or projects end-to-end, on time, on scope, and with measurable outcomes.
- Experience contributing to business case development, financial modelling, and cost-benefit analysis.
- Confident stakeholder management; strong written and spoken executive communication in English.
- Comfortable using GenAI tools to accelerate delivery, research, and analysis; interest in intelligent automation and agentic AI., Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.
Benefits & conditions
Project Governance Cost Benefit Analysis Management Consulting Stakeholder Management Intelligent Automation Commercial Real Estate Business Transformation Business Process Discovery Milestones (Project Management) Benefits Realization Management Key Performance Indicators (KPIs) Generative Artificial Intelligence
This role is STARs-friendly: Skilled Through Alternative Routes.
About the company
When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.
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