Infrastructure & Systems Engineer

This is an excellent opportunity for an experienced IT professional who enjoys working across a broad technology landscape, from infrastructure and cybersecurity to automation and system improvements.

The Role

Reporting directly to the Head of IT, you will play a key role in supporting, maintaining and developing Sudlows’ internal IT infrastructure.

Whilst initially working closely with end users and the IT Service Desk to gain a strong understanding of our environment, the primary focus of this role is infrastructure administration, platform engineering, cybersecurity, automation and project delivery.

You will work alongside our Infrastructure & M365 Engineer and act as an escalation point for complex technical issues while taking ownership of infrastructure projects and continuous service improvements.

The role will be based across our Manchester and Oldham offices and supporting remote locations.

Key Responsibilities

Administer and maintain Windows Server infrastructure.

Manage Active Directory, Group Policy and access controls.

Support and maintain Hyper-V environments.

Server migrations, infrastructure upgrades and refresh projects.

Support and implement SQL Server, IIS and Remote Desktop Services environments.

Maintain backup, disaster recovery and business continuity solutions.

Monitor, patch and secure servers, endpoints and infrastructure platforms.

Assist with Microsoft 365 Hybrid, Azure/Entra and Intune administration.

Support network infrastructure including switching, VLANs, firewalls, VPNs and WAN connectivity.

Manage cybersecurity controls, vulnerability remediation and endpoint protection.

Contribute to Cyber Essentials Plus compliance and ongoing security initiatives.

Develop automation processes using PowerShell and management tools.

Produce and maintain technical documentation, network diagrams and knowledge base articles.

Act as a technical escalation point for the IT Service Desk team.

Participate in infrastructure planning and project delivery activities.

Technologies You’ll Work With

• Windows Server

• Microsoft 365 Hybrid Environment

• Hyper-V

• SQL Server

• Microsoft Intune

• Azure / Entra ID

• Mimecast

• Sophos XGS Firewalls

• VPN Technologies

• Backup & Recovery Platforms

• Cyber Essentials Plus Controls

Skills & Experience

We’re looking for someone with:

• 6-8+ years of IT infrastructure experience.

• Strong Windows Server administration experience.

• Experience managing Active Directory and Group Policy.

• Experience with Hyper-V environments.

• Knowledge of Microsoft 365 Hybrid deployments.

• Experience supporting and migrating SQL Server, IIS and Remote Desktop Services.

• Understanding of networking technologies including TCP/IP, switching, VLANs, WANs and VPNs.

• Exposure to firewall administration, ideally Sophos XGS or similar next-generation firewalls.

• Experience with patch management and vulnerability remediation.

• Familiarity with backup and disaster recovery solutions.

• Experience with Microsoft Intune and device management.

• PowerShell administration and automation experience.

• Excellent troubleshooting and problem-solving skills.

• Strong communication skills and the ability to explain technical issues to non-technical users.

• A proactive, self-motivated approach with excellent customer service awareness.

Desirable Skills

Cyber Essentials Plus experience.

Mimecast administration experience.

Microsoft certifications.

Azure certifications.

Due to continued growth and expansion, Sudlows is looking to recruit an experienced Infrastructure & Systems Engineer.

Sudlows is a specialist engineering and technology company delivering projects throughout the UK and internationally. With over 220 employees across multiple locations and continued business growth, we are investing in our IT infrastructure and systems to support the next stage of our expansion.