NOC Engineer

Robert Half is hiring NOC Engineers and NOC Technicians to support clients with network monitoring, incident response, troubleshooting, and 24/7 infrastructure operations., * Monitor networks, systems, circuits, and infrastructure using monitoring tools

• Respond to alerts and troubleshoot connectivity or performance issues
• Create, update, and manage incident tickets
• Perform initial triage and escalate complex issues
• Troubleshoot LAN/WAN, TCP/IP, DNS, DHCP, VPN, and network connectivity
• Coordinate with engineering teams, vendors, and service providers
• Maintain incident documentation and shift handoff notes
• Participate in 24/7 or rotating shift environments when required

• Previous NOC, network support, help desk, or infrastructure experience
• Understanding of TCP/IP and common networking concepts
• Familiarity with routers, switches, firewalls, and monitoring platforms
• Strong troubleshooting and communication skills
• Experience with ServiceNow, SolarWinds, Splunk, Nagios, or similar tools is a plus

Cisco certifications or experience with Cisco, Juniper, Palo Alto, or related technologies are beneficial.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.