Ecommerce Marketplace Specialist

Join a dynamic ecommerce team focused on growing and optimizing marketplace performance across major online channels. This role is ideal for a detail-oriented, data-driven professional who enjoys combining content optimization, analytics, and cross-functional collaboration to improve visibility, conversion, and overall marketplace success. Responsibilities

• Manage and optimize product listings across major marketplaces, including content, images, attributes, and enhanced content modules
• Write and refine product copy using marketplace SEO best practices to improve discoverability, engagement, and conversion
• Collaborate with creative partners to build and maintain visually strong enhanced content that aligns with brand standards
• Analyze performance data to identify trends, growth opportunities, and areas for improvement
• Build and maintain reports or dashboards tracking sales, traffic, conversion, and listing health
• Support recurring catalog reviews by identifying performance issues, compliance concerns, and opportunities for optimization
• Use marketplace research and tracking tools to support keyword analysis, competitor review, and product monitoring
• Partner with internal teams and third-party vendors to resolve listing issues, troubleshoot challenges, and implement improvements
• Monitor listing errors, policy concerns, and customer service escalations, and help drive timely resolution
• Document processes, support weekly team meetings, and help keep priorities moving forward
• Manage shared marketplace inboxes and communicate updates or concerns with dealers as needed

• 2-4 years of experience supporting or managing ecommerce marketplace operations
• Hands-on experience with marketplaces such as Amazon, eBay, and Walmart
• Experience creating and publishing Amazon A+ content
• Strong Excel skills and comfort working with large data sets
• Working knowledge of marketplace tools such as Rithum, Jungle Scout, Helium 10, or similar platforms
• Understanding of SEO, product research, and ecommerce copywriting best practices
• Excellent communication, collaboration, and problem-solving skills
• Detail-oriented, proactive, and able to prioritize multiple deadlines effectively
• Proficiency with Microsoft Office Suite, including Word and PowerPoint
• Bachelor’s degree in Marketing, Business, Ecommerce, or a related field preferred

Preferred Skills

• Experience supporting marketplace strategy and reporting in a fast-paced environment
• Familiarity with analyzing trends and using insights to guide operational decisions
• Ability to work cross-functionally with creative, operations, and vendor partners
• Comfort refining processes to improve scalability and efficiency
• Curiosity about marketplace trends, algorithm updates, and emerging features

Horizontal is committed to fostering an inclusive, respectful, and equitable workplace where different perspectives are valued and everyone has the opportunity to contribute and grow. We encourage candidates from all backgrounds to apply and help build a team that reflects a wide range of experiences and ideas.