IT Support Engineer - Level II
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Role details
Tech stack
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Job description
This role provides a strong on-site IT presence at the Colorado Training Centre and is responsible for the day-to-day support, maintenance, and reliability of local and remote IT systems. This includes end-user devices, network connectivity, training environments, and AV systems.
The successful candidate will ensure the training facility remains fully operational, support training activities, and act as the primary IT contact for US-based stakeholders. They will also contribute to wider global IT support coverage where time zone alignment allows.
Key Responsibilities
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Provide end-user IT support across the business globally, with a primary focus on the US user base.
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Procure employee and site hardware, maintaining accurate asset records within the service management system.
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Maintain and support on-site hardware, including training systems, and provide remote hands support for other IT teams where required.
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Ensure the ongoing reliability and operational readiness of the Colorado Training Centre.
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Support the onboarding of new starters, including device preparation, configuration, and handover.
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Manage the recovery and decommissioning of employee devices.
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Act as the primary on-site IT contact for training centre users and stakeholders.
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Contribute to continuous improvement initiatives across end-user technology and support services.
Requirements
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Strong knowledge and administration of Windows 11.
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Experience supporting and administering Microsoft 365 including Exchange Online, Microsoft Teams, SharePoint Online, OneDrive, licensing and mailbox management.
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Knowledge of Identity & Access Management including Active Directory, Microsoft Entra ID (Azure AD), Group Policy, and user lifecycle management.
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Experience with Endpoint Management including Microsoft Intune, Windows Autopilot, device configuration and compliance policies.
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Strong hardware troubleshooting skills across laptops, desktops, peripherals, and mobile devices.
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Familiarity with endpoint security technologies, patch management, and vulnerability remediation.
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Ability to diagnose and resolve complex technical issues independently.
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Strong analytical and problem-solving skills.
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Proven experience taking end-to-end ownership of incidents through to resolution.
Desirable Skills & Experience
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Understanding of networking fundamentals including TCP/IP, DNS, DHCP, VPNs, Wi-Fi troubleshooting, and basic firewall and switching concepts.
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ITIL Foundation certification.
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Experience working within ISO 27001 accredited environments.
Benefits & conditions
Be an Early Applicant Hybrid Denver, CO, USA 70K-76K Annually Entry level Hybrid Denver, CO, USA 70K-76K Annually Entry level, Remote or Hybrid United States 156K-210K Annually Expert/Leader 156K-210K Annually Expert/Leader Cloud * Fintech * Software * Business Intelligence * Consulting * Financial Services Leads enterprise billing, accounts receivable, collections, and Finance components of Lead-to-Cash transformation. The role designs scalable operating models, improves billing quality, realization, collections, DSO, cash conversion, reporting, controls, and automation. It manages onshore and offshore teams, partners with Finance, Operations, Technology, ERP, and business leaders, oversees process redesign and vendor implementations, establishes performance governance, and develops talent and service standards. Top Skills: Ai-Enabled CapabilitiesDashboardsData IntegrationsErp SystemsWorkday Financial ManagementWorkflow Automation Wipfli, Remote or Hybrid United States 80K-108K Annually Senior level 80K-108K Annually Senior level Cloud * Fintech * Software * Business Intelligence * Consulting * Financial Services Supports revenue forecasting, budgeting, financial modeling, variance analysis, and recurring reporting across utilization, realization, WIP, AR, margins, backlog, and staffing metrics. Partners with accounting, billing, and business teams on close processes, M&A integration, reporting controls, dashboards, and revenue performance insights. Provides recommendations to finance and business leaders to improve planning, identify revenue leakage, and manage cash conversion risks. Top Skills: Excel Boeing
Facilities Operations & Maintenance Manager
3 Hours Ago In-Office Aurora, CO, USA 128K-158K Annually Senior level 128K-158K Annually Senior level Aerospace * Information Technology * Software * Cybersecurity * Design * Defense * Manufacturing Manages on-site facilities operations and maintenance for mission-essential facilities. Leads 24/7 multi-trade teams, oversees large-scale mechanical and electrical systems, preventive maintenance, critical spares, commissioning, safety, compliance, SOPs, emergency response, and KPI reporting. Communicates facility status, event summaries, and remediation plans to government stakeholders while supporting continuous, safe, and compliant operations. Top Skills: AshraeBoilersChilled Water PlantsCritical Spares InventoryHvacInfrared ThermographyNfpaOil AnalysisOshaPower Generation SystemsPreventative MaintenancePumpsSwitchgearUpsVibration Analysis
What you need to know about the Colorado Tech Scene
With a business-friendly climate and research universities like CU Boulder and Colorado State, Colorado has made a name for itself as a startup ecosystem. The state boasts a skilled workforce and high quality of life thanks to its affordable housing, vibrant cultural scene and unparalleled opportunities for outdoor recreation. Colorado is also home to the National Renewable Energy Laboratory, helping cement its status as a hub for renewable energy innovation.
Key Facts About Colorado Tech
- Number of Tech Workers: 260,000; 8.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Lockheed Martin, Century Link, Comcast, BAE Systems, Level 3
- Key Industries: Software, artificial intelligence, aerospace, e-commerce, fintech, healthtech
- Funding Landscape: $4.9 billion in VC funding in 2024 (Pitchbook)
- Notable Investors: Access Venture Partners, Ridgeline Ventures, Techstars, Blackhorn Ventures
- Research Centers and Universities: Colorado School of Mines, University of Colorado Boulder, University of Denver, Colorado State University, Mesa Laboratory, Space Science Institute, National Center for Atmospheric Research, National Renewable Energy Laboratory, Gottlieb Institute
About the company
Provide global end-user IT support with primary responsibility for US users and the Colorado Training Centre. Responsibilities include Microsoft 365 and endpoint administration, hardware procurement and troubleshooting, device onboarding and decommissioning, asset management, training-system support, remote hands assistance, incident ownership, and maintaining site operational readiness. The role also supports identity and access management, endpoint security, patching, vulnerability remediation, and continuous improvement initiatives. The summary above was generated by AI Vision RT is a fast-growing MedTech company transforming radiation therapy for cancer patients by helping make it more accurate, effective, and comfortable. The company is the inventor of, and a market leader in, Surface Guided Radiation Therapy (SGRT). This technology uses advanced 3D cameras to track surface data, providing enhanced guidance across every step of the radiotherapy workflow. Our systems are used in over 3,000 clinics worldwide, including in 29 of the top 30 Best Hospitals for Cancer (source: US News and World Report 2026 rankings). The company is recognized as one of Britain’s fastest-growing private tech companies, as featured in the 2025 Sunday Times 100 Tech list. Vision RT is also a recipient of the 2026 King’s Award for Enterprise, our fifth in 10 years. It is the UK’s most prestigious accolade for business excellence. Company video (Available on application page) With around 400+ employees globally and offices in the UK, Poland, and the USA, Vision RT operates independently as part of the Danish company William Demant Invest A/S, one of the world’s largest investors in healthcare companies. Employees benefit from the security and reach of being part of a large global enterprise, combined with the agility and innovation of a startup. Vision RT is a company with strong values, a clear mission, and a bright future. It is an exciting and rewarding organization in which to work.
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