Junior Support Engineer | Build your career

The real X-factor?You will have the opportunity to specialize in IT Support, work with experienced colleagues and progressively develop your technical skills in a professional environment. Junior Support Engineer - Tasks & Responsibilities

• Provide1st-level IT supportto users, troubleshooting hardware, software and access-related issues.
• Support users in aWindows environment, resolving day-to-day technical incidents.
• Manage user accounts, permissions and access throughEntra ID / Azure.
• Investigate incidents, identify recurring issues andescalate more complex problemswhen required.
• Document solutions and contribute to maintaining a clear and efficientsupport process.
• Work closely with the wider IT team while progressively taking ownership of more technical tasks.

• You recently completed adegree in IT, Computer Science or a related field.
• You already have some initial experience inIT Support / Helpdesk, through an internship, student job or first professional experience.
• You have a good understanding ofWindows environmentsand basic troubleshooting.
• You have some knowledge ofMicrosoft Azure / Entra IDor are motivated to develop your skills in these technologies.
• You arecurious, solution-oriented and eager to learn, with a genuine interest in IT infrastructure and support.
• You are comfortable communicating with users and working in aninternational environment.
• You speak fluently English.

• Meal Vouchers
• Internal & External trainings
• Company phone & subscription
• Net Expenses
• Group Insurance
• Health Insurance
• Parking
• Open Space
• Team-building & incentives
• Remote possible
• Flexible holidays
• 32 days off
• Flexible working hours