Lead Content Designer

Brio Digital is searching for an experienced Lead Content Designer to join our client’s team on a contract basis (outside IR35). You will lead content design on a Central Government programme via a delivery partner, setting standards and guiding a multidisciplinary team to deliver clear, accessible, user-centred services.

What you’ll do as a Lead Content Designer

• Lead the content design approach across the programme, setting direction, standards and ways of working.
• Mentor and quality-assure the work of content designers, running content crits and pair-writing sessions.
• Work closely with user researchers, service designers, interaction designers and product managers to shape end-to-end services.
• Use research and data to identify user needs and continually improve content.
• Make sure content meets the GOV.UK style guide, GDS Service Standard and accessibility requirements (WCAG 2.2 AA).
• Represent content design in service assessments and with senior stakeholders, and challenge decisions constructively where needed.

• Proven experience as a Lead or Senior Content Designer within Central Government or the wider public sector.
• Track record of taking services through GDS service assessments (Alpha, Beta or Live).
• Experience leading and developing content designers in agile, multidisciplinary teams.
• Expert writing and editing skills, with the ability to simplify complex policy and legislation into plain English.
• Strong knowledge of accessibility standards and inclusive design.
• Experience with content management systems and the GOV.UK Design System.
• Confident stakeholder management, including with policy and legal teams.

Bonus points if you have

• Experience with Figma, Mural or prototyping tools.
• Experience of content strategy or information architecture at programme level.
• Active SC clearance (or eligibility).