Application Performance Monitoring (APM) Engineer

• Deep Dive Analysis: Utilize Dynatrace to review metrics, traces, and logs to diagnose application health issues and pinpoint root causes of service degradation.
• System Configuration: Expertly configure Dynatrace environments, including alerting thresholds, dashboards, and synthetic monitoring.
• Cross Platform Monitoring: Monitor and correlate data across Splunk and Broadcom DX APM (specifically for mainframe integrated applications).
• Automation: Write scripts (Python, PowerShell, or Bash) to automate routine monitoring tasks, health checks, and performance reporting.
• Communication: Translate technical telemetry into clear, actionable updates for NOC leadership and development teams during high priority incidents.

• Ability to obtain and maintain a US public trust clearance.
• Bachelors Degree +7 years IT experience
• Primary Toolset: 3+ years of hands on experience with Dynatrace (SaaS or Managed).
• Secondary Toolset: Proficiency in Splunk (log aggregation/querying) and Broadcom DX APM (formerly CA APM/Wily).
• Scripting: Demonstrated ability to automate tasks using APIs or scripting languages.
• Environment: Strong understanding of hybrid cloud architectures and how mainframe components impact modern app performance.

Desired Skills:

• Ability to coordinate and handle production issues and work on high priority issues.
• Strong documentation skills for maintaining SOPs and monitoring standards.