Full Stack Development

Host Systems Inbound Calls, Multilingualism Medical Billing Microsoft Office Customer Support Analytical Skills Billing Inquiries Business Valuation Full Stack Development Call Center Experience Business Transformation Healthcare Customer Service, In this role, you will take incoming calls from recent patients to reconcile their billing statements. You will respond via calls and emails, and will mail out letters to the customer. You will be responsible to answer all inquiries regarding their accounts, including but not limited to, account balances, outstanding balances, late fees, payoff schedules, changes of insurance, and disputes on the account., The Patient Financial Advocate (PFA) is a part of the Medical Financial Solutions (MFS) department that uses a holistic approach to secure payment of patient balances on behalf of hospital clients. The primary function of the PFA is to take inbound phone calls in a fast-paced call center, engaging in scripted conversation with patients to collect their portion of the account. This role is empowered to use analytical skills to determine patient eligibility for additional resources to settle financial obligations. New PFAs are supported by robust training receiving three weeks of classroom and floor instruction as well as being assigned a mentor. Success in this role is measured according to meeting established metrics and high performers are awarded with monthly and quarterly cash bonuses. Hard work, exemplary performance and continuously expanding knowledge of host systems can lead to opportunities to move up and become a great people leader.

Your day to day role will include:

Makes and receives inbound/outbound phone calls to initiate arrangements for patients to pay their portion of the account.

Respond to patient billing inquiries.

Negotiate payments and payment plans with patients.

Submit credit card payments.

Escalate high complexity billing issues for resolution to a senior associate or supervisor.

Meets or exceeds daily production requirements., Billing Advocacy Operations Collections Host Systems Inbound Calls Multilingualism Medical Billing Microsoft Office Customer Support Analytical Skills Billing Inquiries Business Valuation Full Stack Development Call Center Experience Business Transformation Healthcare Customer Service +0

Google IT Support Lead Technician TEKsystems

El Paso, TX*On-Site

Operations Leadership Communication Accountability Project Drawings Blueprint Reading Business Valuation Category 6 Cabling Structured Cabling Project Stakeholders Performance Management Full Stack Development Project Implementation Business Transformation Human Resource Management +0 Login | JoinContact

customer service, call center, healthcare customer service, patient care, inbound calls, customer support, microsoft office, bilingual, collections, medical terminology

Top Skills Details

customer service,call center,healthcare customer service,patient care

Additional Skills & Qualifications

• at least 1 year of recent call center experience

• medical/insurance/billing experience

• ideally have experience working remotely Job Type & Location, Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors., Print Binding Postage Meter Problem Solving Shrink Wrapping Microsoft Office Telephone Skills Equipment Repair Computer Literacy Stocks (Inventory) Management Reporting Valid Driver’s License Call Center Experience Shipping And Receiving High Volume Production Office Supply Management Verbal Communication Skills Copier Repair And Maintenance Customer Relationship Management Troubleshooting (Problem Solving)

We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That’s the power of true partnership. TEKsystems is an Allegis Group company., Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.