Full Stack Development

Data Entry, Registration Microsoft Word Microsoft Excel Multilingualism Customer Service Listening Skills Account Management Video Conferencing Business Valuation Full Stack Development Call Center Experience Business Transformation Bilingual (Spanish/English) Transferable Skills Analysis, This position will thoroughly and efficiently gather participant information via phone and email, access and address concerns and issues, educate the participant where applicable to prevent the need for future contacts and document interactions.

General responsibilities include:

1. Provide excellent customer service and one call issue resolution

2. Handle incoming phone calls and assigned email requests along with escalated items

3. Assist participants with registration and log in issues

4. Assist participants with navigation on the home website for their specific program

5. Assist participants with overall questions concerning the applications available to them on the private portal

6. Work with Account Management on escalated issues of a non-routine nature

7. Assist members complete the Survey over the phone, Operations Data Entry Registration Microsoft Word Microsoft Excel Multilingualism Customer Service Telephone Skills Listening Skills Account Management Video Conferencing Business Valuation Full Stack Development Call Center Experience Business Transformation Bilingual (Spanish/English) Transferable Skills Analysis +0 Customer Service Representative Leidos

Indianapolis, IN*On-Site

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Indianapolis, IN*Remote

Writing Operations Leadership Registration Multitasking Phone Support Problem Solving Customer Service Microsoft Office Listening Skills Microsoft Outlook Technical Support Business Valuation Full Stack Development Call Center Experience Business Transformation Ethernet Physical Layer Bilingual (Spanish/English) +0 Login | JoinContact

Customer service, data entry, healthcare, insurance, Call center

Top Skills Details

Customer service, data entry, healthcare, insurance

Additional Skills & Qualifications

1-3 years of experience in a technical call center environment or transferable skills

Required Skills:

Must live 1 hour or less from the office

Will go in office twice a week

High School Diploma or GED

Demonstrated customer service and issue resolution skills

Strong detail orientation and listening skills

Proficiency in the utilization of computer software applications, including MS Word and MS Excel

Effectively communicate both verbally and in writing

Pleasant telephone voice, tone and manner

Willingness to work a flexible schedule and overtime when needed

Successful completion of a check and drug screen is required

Required Education

High School Diploma or GED

Desired Skills

-Bilingual (Spanish/English); candidates who are bilingual will be given first preference for interviews.

1-3 years of experience in a technical call center environment or transferable skills

-All interviews will be video conference., Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That’s the power of true partnership. TEKsystems is an Allegis Group company., Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.