Help Desk Specialist

• Candidates should possess strong Technical Support and Help Desk Support skills, including experience with remote assistance tools. \n

• Candidates should possess solid Troubleshooting skills for software, hardware, and basic network issues. \n

• Candidates should possess experience supporting Desktop Computers across common operating systems and applications. \n

• Candidates should possess effective Customer Support skills, with a focus on clear communication and user-friendly service. \n

• Relevant experience in an educational or public sector environment is beneficial. \n

• Strong organizational skills and the ability to prioritize multiple requests in a remote setting. \n

• Ability to work independently, follow documented procedures, and collaborate with IT colleagues. \n

• High school diploma or equivalent required; additional technical certifications (e.g., CompTIA A+, ITIL) are a plus.

Company Description Sag Harbor Union Free School District is a public school district located on the east end of Long Island in New York State. The district serves students from pre-kindergarten through grade 12, offering a comprehensive K-12 educational experience. Sag Harbor Elementary School supports learners in Pre-K through grade 5, while Pierson Middle/High School serves students in grades 6 through 12. The district is dedicated to providing a supportive learning environment and strong academic programs for all students.