IT Service Analyst
Matchtech
West Sussex, UK
5 days ago
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Role details
Contract type
Temporary contract
Employment type
Full-time (> 32 hours)
Experience level
Starter
Experience required
1 year minimum
Working hours
Regular working hours
Job source
Tech stack
Microsoft Windows
Active Directory
Microsoft Exchange Server
Azure Active Directory
Microsoft SharePoint
Microsoft InTune
Requirements
- Approximately 1-2 years’ experience working within an IT Service Desk, Technical Support, Customer Support or similar environment.
- Knowledge of Microsoft 365, Active Directory, SharePoint and Microsoft Exchange.
- A customer-focused approach, with excellent communication and relationship-building skills.
- Strong problem-solving skills and a logical approach to troubleshooting and fault diagnosis.
- Ability to prioritise workload and work effectively in a fast-paced environment.
- Experience using enterprise ITSM platforms.
Desirable
- Active Directory administration experience.
- Knowledge of Intune, Endpoint Management or Azure Active Directory.
- ITIL Foundation certification or awareness.
- Experience supporting enterprise-scale public sector or corporate IT environments.
- CompTIA A+, Network+ or other entry-level technical certifications
Apply for this position
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Apply on www.careerjet.co.uk
Prepare application
- Draft this with your agent
- Open in Claude
- Open in ChatGPT
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