Cloud Infrastructure Engineer

Under direction of the Information Technology Manager I, the Information Technology Specialist I (ITS I) performs a wide range of technical, analytical, and support duties for the California Department of Tax and Fee Administration’s (CDTFA) cloud platforms, server systems, datacenters, and related components. The incumbent is responsible for implementing, maintaining, monitoring, troubleshooting, and supporting server infrastructure in both cloud and on premises environments. Duties are performed independently and as part of a team to ensure reliable and secure operation of CDTFA’s server infrastructure., Under Government Code 14200, this position may be eligible for partial telework for eligible candidates residing in California. All telework/hybrid schedules require staff to report to the office a minimum number of days per week. Schedules are subject to change., California not only needs you; it wants you as part of the growing workforce. The California Department of Tax and Fee Administration (CDTFA) makes life better for Californians by fairly and efficiently collecting the revenue that supports our essential public services, with CDTFA administered programs accounting for about twenty-three (23%) percent of all state revenue. Tax programs administered by the CDTFA are concentrated in two general areas - sales and use tax, and special taxes and fees. New employees, new ideas, and new creative perspectives are needed in all areas at CDTFA. CDTFA offers employees reliable income, stable benefits, work-life balance, paid holidays, advancement opportunities, and the personal fulfillment of knowing that your work is personally impacting the lives of others. Department Website: http://www.cdtfa.ca.gov, Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: Until Filled

Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s)., 1. Describe your education and/or work experience administering cloud and server infrastructure, with emphasis on Amazon Web Services (AWS). In your response, include specific examples and the number of years of experience you have with relevant AWS services (such as EC2, VPC, IAM, S3, RDS), and your experience with complementary technologies such as virtualization platforms, SQL databases, and Active Directory.

In addition to evaluating each candidate’s relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Extensive hands on experience administering and supporting Amazon Web Services (AWS) infrastructure, including compute, networking, storage, security, identity, and automation services. Experience with Azure is a plus.

• Strong understanding of enterprise server infrastructure and core technologies, such as Active Directory, DNS, Kerberos/authentication protocols, virtualization platforms, and related cloud services including AWS EC2, VPC, IAM, S3, RDS, and load balancing.

• Experience managing cloud hosted or hybrid environments involving platforms such as AWS, Azure VMware Services (AVS), Microsoft Entra ID (Azure AD), and Virtual Desktop Infrastructure (VDI).

• Hands on experience installing, configuring, and maintaining software and infrastructure components across cloud and on prem environments.

• Ability to effectively plan, prioritize, and execute multiple concurrent assignments, and collaborate with cross functional teams in a dynamic operational environment., 2. Describe your experience working with cloud service models, including Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service (SaaS). Provide specific examples demonstrating how you have deployed, managed, or supported solutions using these models in AWS or other cloud environments.

$6,513.00 - $10,537.00 per Month New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

Final Filing Date: Until Filled, * Position may be located in a high-rise building.

• Standard office environment.

• Requires being in a stationary position, consistent with office work, for extended periods of time.

• Daily use of a personal computer, office equipment, and/or telephone.
• Telework is partially available., CDTFA appreciates and proudly celebrates diversity with an emphasis of an inclusive atmosphere in all levels of the organization. CDTFA is a participant in The Government Alliance on Race and Equity (GARE) Capitol Cohort to advance racial equality and advance opportunities for all in California. Employees of different races, ethnicities, genders, ages, religions, disabilities, gender orientations and personal experiences are welcomed to contribute to the success of CDTFA.

The CDTFA was presented with the Large State Employer of the Year Award for 2018 from The Association of California State Employees with Disabilities (ACSED); showcasing CDTFA’s support of employment, promotion, and fair treatment of persons with disabilities.

CDTFA values its staff and is dedicated to employee career development. Our agency supports the development of staff by offering training to flourish in their position and programs to promote and explore upward mobility.

Working for the State offers great opportunities, generous benefits, and career development. In addition, you can look forward to:

• Nearby (third-party) parking.
• Convenient to public transportation.
• Located near downtown, major freeway access., Paper applications must include a signature. Dates printed on envelopes by mobile barcodes or equivalent mobile print technology are not acceptable proof of the date the application and any other required documents or materials were filed. A completed state application (STD. 678) and any documents list under “Required Application Documents” must be submitted with your application package. Applicants who are relying on additional documentation (e.g. transcripts, copy of degrees, certifications, licenses, etc.) in order to prove that they meet the minimum qualifications listed in the Classification Specification (located on the right under “Additional Documentation) must submit those documents with their application package. Failure to submit these documents may result in your application being disqualified. Applications must include a description of the duties performed for each position held; reference to a resume in place of a description of the duties performed will not be accepted. Applicants must state their basis of eligibility (List Eligibility, Lateral Transfer, Reinstatement, T&D, or Surplus/SROA), and the Job Control (JC) number and/or position number in the “Examination(s) or Job Title(s), For Which You Are Applying” section on the STD. 678. Surplus/SROA candidates should submit a copy of their letter with their application. Please remove any confidential information (i.e. social security number, date of birth, etc.) as well as any information regarding your LEAP eligibility and/or exam scores from your documents prior to submission.