Test Center Administrator

• Welcome test takers, confirm their identity, and guide them through the check-in process in a courteous and attentive manner.
• Conduct required security screening procedures, including the use of handheld wands and other approved verification steps.
• Observe candidates throughout the exam session to protect testing integrity and address concerns promptly when they arise.
• Maintain strict control of exam materials, testing rooms, and site conditions to support a secure environment at all times.
• Document incidents clearly and escalate any activity that falls outside established policies or procedures.
• Support a fair and comfortable experience for all candidates by enforcing rules consistently and responding to questions with care.
• Assist with fingerprint capture and digital recordkeeping when required as part of candidate verification procedures.
• Perform general administrative and front desk tasks such as answering calls, scanning documents, and handling routine clerical work.
• Help prepare, move, pack, or unpack equipment and supplies as needed while following site safety practices.

• Adapt to changing schedules and operational needs based on testing volume and assigned days of operation. Requirements - High school diploma or equivalent is required; additional college coursework is a plus.
• At least 1 year of face-to-face customer service experience in settings such as retail, hospitality, food service, or similar environments is required.
• Must meet the minimum age requirement for employment.
• Strong verbal and written communication skills, with the ability to create accurate reports and detailed correspondence.
• Comfortable using Windows-based computer systems and common business applications such as Microsoft Office, Outlook, and web browsers.
• Able to manage multiple tasks efficiently while working with small tools and handling basic equipment setup or shipment preparation.
• Capable of standing or remaining seated for extended periods, moving through the testing area regularly, and escorting candidates as needed.
• Must be able to bend, stoop, lift up to 40 pounds, and visually monitor screens and camera feeds in a testing environment. TalentMatch, All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.