Jira Service Management Engineer

OpenKyber LLC
Atlanta, GA, United States
6 days ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Expert
Experience required
5 years minimum
Working hours
Regular working hours

Tech stack

Confluence JIRA Business Systems Cloud Computing Database Queries Atlassian Tools Cloud Migration Restful APIs User Administration User Accounts

Job description

Plan and execute the migration from on-premise Jira to Jira Cloud. Analyze current workflows, custom fields, and plugins for cloud compatibility. Meet with business teams to gather and document system requirements. Clean up old data, projects, and unused user accounts before migrating.

Requirements

5+ years as a Business Systems Analyst or Jira Administrator. Proven track record of at least one full Jira Server-to-Cloud migration. Deep knowledge of Jira Cloud settings, schemes, and user management. Experience with Atlassian Migration Assistant tools (Jira Cloud Migration Assistant - JCMA). Strong skill in mapping data and fixing migration errors. Good communication skills to work with different teams. Nice-to-Have Skills: Atlassian Certified Administrator for Jira. Experience with Confluence Cloud migration. Basic knowledge of SQL or REST APIs for data scripts. For applications and inquiries, contact:hirings@openkyber.com

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