Administrator - Technical Support Team

As an Administrator, you will be supporting the StreetCare team by providing efficient, responsive and high quality administrative tasks.

The team deliver services across the community, from managing the roads, designing and building major road schemes, to gritting the roads in winter and sweeping the streets. This is a great opportunity for someone with an interest in the place we live in to join an established team supporting South Gloucestershire. What you will be doing:

• Providing administrative support to the team and its customers, you will ensure work carried out is efficient and procedures are effectively implemented.
• It will be your responsibility to undertake relevant administration tasks, such as raising invoices and purchase orders, chasing unpaid invoices, taking payments over the telephone and processing requests for licences and services.
• You will answer enquiries and information requests that arrive via telephone and online.
• It will be key for you to collate information, maintain accurate records and prepare documents and other materials using established formats, software and procedures.

Do you have experience in Microsoft Outlook?, * We require you to either hold five GCSEs (grade 4 or above) including English and maths, a relevant NVQ Level 3 or equivalent qualification, or demonstrable experience in a similar administration role.

• You will have strong customer service skills and the ability to interact in an effective and efficient manner.
• It is essential that you have a good knowledge of IT, with experience of various Office packages including Word, Excel, Outlook and Teams.

Pulled from the full job description

• Annual leave
• Employee discount, * As part of our benefits package, you will receive generous annual leave (pro rata), employee wellbeing support and you will have access to a range of staff discounts, including eye tests, travel, shopping and leisure activities.
• We recognise that our diverse team of skilled and dedicated people make us a great place to work. We welcome applications from everyone and ensure that individuals are selected, promoted and developed on the basis of their merits and abilities.
• We know our team work best when they have balance in their lives, and we offer genuine flexibility to help them achieve that work/life balance.
• We invest in the careers of our people, and we are recognised for the quality, breadth and depth of our training and development offer, which helps our people make the greatest long-term difference in their work.
• What’s special here is the strength of the team ethos, the support and the training.

Our teams at South Gloucestershire Council are making a real difference to the lives of people who live, work and learn here.

• We’re building and shaping communities which people are proud of.
• We’re planning for the future; building and improving the roads, railways, schools, green spaces, and houses.
• We’re providing essential services across our communities to ensure they are safe and well maintained.

We’ve achieved a great deal, but we need talented and dedicated people to ensure we continue to make a difference.