Virtual Desktop Infrastructure (VDI) Administrator

An active Secret clearance is required, and the candidate must be eligible to obtain and maintain TS/SCI clearance.

The VDI Administrator will design and implement virtual desktop infrastructure; manage virtual machines, desktop templates, host pools, hypervisors, server capacity, and related resources; and monitor the environment for performance and availability. The role also handles complex troubleshooting, backup and disaster recovery, security controls, patching, and system upgrades.

The ideal candidate has hands-on VDI administration experience, proficiency with a platform such as VMware Horizon, Citrix Virtual Apps and Desktops, or Microsoft Remote Desktop Services, and a solid understanding of virtualization, networking, storage, and security. The position requires careful capacity planning and practical support for desktops, applications, and user connectivity.

Responsibilities include but are not limited to:

• Architect, design, implement, and maintain the virtual desktop infrastructure and supporting technology.
• Configure and manage virtual machines, desktop templates, VDI host pools, and related resources.
• Install, configure, maintain, and support hypervisor software and associated server hardware.
• Plan resource allocation and capacity to keep VDI services reliable and available.
• Monitor the VDI environment for performance, resource use, health, and availability; identify emerging issues before they affect users.
• Troubleshoot and resolve complex issues involving virtual desktops, applications, user connectivity, hypervisors, and supporting infrastructure.
• Investigate root causes of VDI incidents and provide expert-level support and timely resolutions.
• Identify bottlenecks and inefficiencies, then tune the environment to improve system performance.
• Conduct regular backups of VDI components and implement disaster recovery procedures.
• Implement and maintain security measures that protect VDI systems, virtual desktops, and user data.
• Plan and execute VDI software patches, security updates, and system upgrades.

• Must hold an active Secret clearance.
• Must be eligible to obtain and maintain TS/SCI clearance.
• Five or more years of hands-on experience in a VDI administration role.
• Bachelor’s degree in Computer Science, Information Technology, or a related field; four additional years of relevant experience may substitute for the degree.
• Proficiency with VDI technologies such as VMware Horizon, Citrix Virtual Apps and Desktops, or Microsoft Remote Desktop Services (RDS).
• Strong understanding of virtualization concepts and hypervisor technologies such as VMware vSphere or Microsoft Hyper-V.
• Expert-level troubleshooting skills and the ability to resolve complex VDI issues effectively.
• Familiarity with networking, storage, and security principles relevant to VDI environments.

Desired Qualifications:

• Master’s degree in Computer Science, Information Technology, or a related field.
• Professional certification such as VMware Certified Professional (VCP), Citrix Certified Professional - Virtualization (CCP-V), or an equivalent credential.

Physical Requirements:

• Ability to remain in a stationary position for approximately 50% of the time.
• Ability to occasionally move within the office to access file cabinets, office equipment, and other work areas.
• Ability to operate a computer and other office productivity equipment.
• Ability to position oneself to maintain computers in the lab, including under desks and in a server closet.
• Ability to communicate with co-workers, management, and customers, including presenting information and exchanging accurate details.
• May be asked to move audio/visual or computer equipment weighing up to 50 pounds across or around a business campus or large facility.

Benefits and Pay: 401(k), paid time off, and a taxable health/medical stipend. Paid time off may include paid sick leave where required by applicable state or local law. Benefits are subject to eligibility, Company policy, payroll withholding, and applicable law. Pay is based on experience, qualifications, clearance, certification, and contract requirements.

Pay: $90,000.00 - $110,000.00 per year, * 401(k)

• 401(k) matching
• Paid time off

Application Question(s):

• Active secret clearance required, are you eligible to obtain and maintain a Top Secret/SCI clearance?

Security clearance:

• Secret (Required)